
Kerry Chevrolet of Alexandria
Alexandria, KY
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came in for an oil change which should be easy. I had to call about 4 hours later to see if my car was done. then, driving home I a terrible smell and smoke was pouring into the cabin of the car. the work w call about 4 hours later to see if my car was done. then, driving home I a terrible smell and smoke was pouring into the cabin of the car. the work was very sloppy as oil was spilled on the engine and proceeded to burn and smoke. since this car is a chevy volt, the engine doesn't run all the time. so, obviously they didn't start the engine after the oil change was done to check for leaks or spills. the next day, taking the car back, I had to explain to the person in service how the chevy volt works because he said to me "I'm not too familiar with how these work" a little scary hearing a CHEVY DEALER say that they don't know how A CHEVY CAR works. obviously, never again. More
It was our first time using the service center. Everyone was very kind friendly and helpful. We will be back again for maintenance and service. was very kind friendly and helpful. We will be back again for maintenance and service. More
Everyone was very friendly and helpful. They were easy to work with. They explained everything well, with no hidden fees. They stayed late to accommodate us. work with. They explained everything well, with no hidden fees. They stayed late to accommodate us. More
The sales team at Kerry Hyundai was helpful in answering questions and working with me to finalize my purchase and my trade in of my current vehicle. questions and working with me to finalize my purchase and my trade in of my current vehicle. More
They were easy to deal with and did most everything remotely. They even dropped both new cars to my house to complete the paperwork and sales. Thank you. remotely. They even dropped both new cars to my house to complete the paperwork and sales. Thank you. More
Prices were higher than Wyler GMC by $30. Location and schedule was more convenient with my work schedule, but prices need to be more competitive. Wyler included free tire rotation and a $20 lower price. schedule was more convenient with my work schedule, but prices need to be more competitive. Wyler included free tire rotation and a $20 lower price. Also, tire retailer will do free tire rotation anytime and can change oil as well. More
My brake replacement was done professionally. Great job, very nice people at the shop. Brian informed me before work, the price of brakes. He was very professional. very nice people at the shop. Brian informed me before work, the price of brakes. He was very professional. More
We were very satisfied with how we were treated by our salesman Darius. He helped us drive two vehicles before we made our choice. We picked one that was on the show room floor. Since we are from wester salesman Darius. He helped us drive two vehicles before we made our choice. We picked one that was on the show room floor. Since we are from western hills they accommodated us so we wouldn't have to come back the next day. Thanks again. More
Awesome service Brandi and Brian are very efficient, very personable and fixed my car quickly. They go above and beyond to take car of their customers personable and fixed my car quickly. They go above and beyond to take car of their customers More