
Kerry Chevrolet of Alexandria
Alexandria, KY
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The service department always meets or exceeds my expectations. If they don’t, they fix whatever issues or problems I have. Always great customer service. expectations. If they don’t, they fix whatever issues or problems I have. Always great customer service. More
This is the second vehicle I have bought from you because there is no pressure not like other dealerships the only problem I have is no one has gotten back with me about the undercoating and the extra key al there is no pressure not like other dealerships the only problem I have is no one has gotten back with me about the undercoating and the extra key also I would like the book on the truck thanks More
Darius did a great job in getting me everything i wanted and needed in a car. 10/10 He knew exactly what he was doing and was so helpful and needed in a car. 10/10 He knew exactly what he was doing and was so helpful More
Matt (both in sales and finance) we’re absolutely wonderful and worked with us on our trade-in and the new car! They were pleasant and diligent in getting us the car in a timely and friendly fashion. wonderful and worked with us on our trade-in and the new car! They were pleasant and diligent in getting us the car in a timely and friendly fashion. More
Terrible communication! I left multiple messages and never heard back. I previously took my car in due to it was running hard and the check engine light was kicking on and off. I was told I would be con never heard back. I previously took my car in due to it was running hard and the check engine light was kicking on and off. I was told I would be contacted that morning to let me know if the vehicle would take a while since I had to work that night. I spent all day calling and being told someone would call me back. I called at 5:00pm and was told my car was fine and I could come get it. I contacted the service center again yesterday for the same issue and was informed someone would call me. No one ever got back with my regarding my car. I will be going elsewhere due to the poor service at Kerry Hyundai of Alexandria. More
Thankfully, Brandi found an issue with my brake valve I wasn't aware of. This issue was fixed same day, while I waited, allowing my vehicle to be serviced and ready to go in one visit. wasn't aware of. This issue was fixed same day, while I waited, allowing my vehicle to be serviced and ready to go in one visit. More
Sales part was super. Didn’t like paying tax on rebate. Didn’t like the doc fee and govt fee. Purchased a car in Bowling Green only paid total fees of $300. Paid the sales tax at my license branch. Fou Didn’t like the doc fee and govt fee. Purchased a car in Bowling Green only paid total fees of $300. Paid the sales tax at my license branch. Found the sales manager’s story lame. More
Very patient with our many questions. Offered a test drive in another vehicle just so we could have a comparison. Got us in the new car quickly. Gave us a tour of the Service Dept and introduced us to drive in another vehicle just so we could have a comparison. Got us in the new car quickly. Gave us a tour of the Service Dept and introduced us to the team there to make us feel at home. More
Courtesy Speedy Good workBought my car in 2008 but it Courtesy Speedy Good work Bought my car in 2008 but it was a 2009 I’ve had nothing but good luck with it and I’d purchase another when needed 👍🏼 T Courtesy Speedy Good work Bought my car in 2008 but it was a 2009 I’ve had nothing but good luck with it and I’d purchase another when needed 👍🏼 Thank You More