Kernersville Chrysler Dodge Jeep Ram

Rude rude rude I bought my truck in 3/15/16 it's has been in the shop for the same problem 2 times already every time the service dept. and the truck center has been I bought my truck in 3/15/16 it's has been in the shop for the same problem 2 times already every time the service dept. and the truck center has been RUDE!!! Acting like its my fault that a 2013 that still has FACTORY warranty and extended bumper to bumper is my fault the fuel tank is leaking thy have gave me such a hard time I think I've bought a LEMON .... I have already been in touch with my lawyer about starting the paperwork on the lemon law!!!!!! Very disappointed in the way I have been treated with my less than 30 day old vehicle More

Smooth and easy process Sean White made my purchase of my RAM easy and smooth. Sean was well informed of the vehicle I wanted and payed attention to everything I needed in a Sean White made my purchase of my RAM easy and smooth. Sean was well informed of the vehicle I wanted and payed attention to everything I needed in a truck. Sean was very courteous to me and wife, especially during the allotted time I had to in this trucking buying process since I was only here in NC for my daughter's soccer tournament. Sean and Angela thank you for your patience and making this process smooth as can be. More

Great Service We started our search online and found a few vehicles that we were interested in. We drove 1 hour to this Dealership to look at the vehicles. From the We started our search online and found a few vehicles that we were interested in. We drove 1 hour to this Dealership to look at the vehicles. From the first contact with Sean Durham, it was a great experience. Sean was never pushy but answered all of our questions to help make the decision easier. We made 3 trips before making the purchase and Sean was right there every time with a smile and helping in anyway possible. We finally reached our decision to make the purchase and could not be happier. Thank you Sean for every phone call, and your kindness, most of all your great personality and customer service. The paperwork was an easy process and just a great experience. Thank you Sean Durham!! The staff was also very friendly. More

Best Salesman Ever! We worked with Leon on the purchase of our Durango. We had initially looked at 3 vehicles and had chosen this one, there was no hovering, pushiness et We worked with Leon on the purchase of our Durango. We had initially looked at 3 vehicles and had chosen this one, there was no hovering, pushiness etc. We got to take our time and received the best customer service to date from any dealership, Leon was super busy and was happy to answer any questions we had no matter how small. We had such a great experience and were so happy with our purchase that we took my mother in law the next weekend and she purchased something too! More

Service Review. I came in Sat. morning at my appointed time at 11:00 to get my Jeep Wrangler serviced. They took it right in. Service and replace rear door catch, one I came in Sat. morning at my appointed time at 11:00 to get my Jeep Wrangler serviced. They took it right in. Service and replace rear door catch, one hour and a half. Not to bad. Thanks LoriAnn, great job. Thank You, Mir B. Martin III More

Great service Great service! Would recommend to anyone! Service was speedy and the customer was treated in a friendly manner! Will be back for another visit most de Great service! Would recommend to anyone! Service was speedy and the customer was treated in a friendly manner! Will be back for another visit most dedefinitely! More

Easy, Efficient And Pleasant I did all of my inquiries on line because I am 465 miles away. I even got a trade approved sight unseen. Everything went just as they had they had p I did all of my inquiries on line because I am 465 miles away. I even got a trade approved sight unseen. Everything went just as they had they had promised. They are knowledgeable, kind and efficient. Not to mention extremely friendly. I especially appreciated Leon and if you get the opportunity to request someone please request him. He is an outstanding gentleman. I feel that I am a better person for having met him! I highly recommend him and the dealership. More

The SALE comes first... Not the customer. Kernersville Dodge fits the stereotype of "never trust a car dealership" perfectly. Just purchased a pre-owned Vehicle from this dealer last weeken Kernersville Dodge fits the stereotype of "never trust a car dealership" perfectly. Just purchased a pre-owned Vehicle from this dealer last weekend and have been disappointed ever since. After having a conversation with the salesman about how "all I ever expected from a salesman was to shoot me straight and be honest with me", I asked if there were any issues with the vehicle. None were described to me. After putting in an offer, the sales manager said he couldn't negotiate on the price because it was already priced so low, and anyways "I could see how clean it was and that there was nothing wrong with it" so it was worth the asking price. Upon getting it on the interstate on my trip back to Charlotte the dash started rattling and making a ton of noise. I noticed then that there was a huge crack in the dashboard (not visible from behind the wheel) and that was causing the rattling. Two days later, I get in the car and it REEKS of cigarette smoke. They obviously sprayed an air neutralizer as a temporary fix to sell the car, and fortunately for them it worked. When I called to complain to a sales manager he said that I could bring the vehicle back (80 miles each way) to the dealer and he would have the detailers go through it again and he could PRICE me a new dash (meaning I pay for it). Other than that he said there was nothing he could do. The manager wouldn't even call me back, he had the salesman call me back and say "The manager says all vehicles are sold as-is." It is what it is, I got swindled by some salesmen. Won't be the first time, and I'm sure it won't be the last. My advice... Take the customer service you receive for what it is... Service. Do your homework on the product, and make sure you inspect a vehicle from them bumper to bumper, because they will certainly not be there to help when you are dissatisfied. More

Unexpected good experience from a dealership The sales person we had did not push us into a decision. He was very professional and kind. He also had a good understanding of the vehicles we saw. The sales person we had did not push us into a decision. He was very professional and kind. He also had a good understanding of the vehicles we saw. More

2007 Mitsubishi Galant I bought a 2007 Mitsubishi Galant from Kernersville Chrysler Dodge Jeep. The service was fast and friendly. With their many financing resources I was I bought a 2007 Mitsubishi Galant from Kernersville Chrysler Dodge Jeep. The service was fast and friendly. With their many financing resources I was able to purchase my vehicle with a reasonable down payment and affordable monthly payment. Thank you to Leon and staff. I highly recommend. More