Kernersville Chrysler Dodge Jeep Ram

The SALE comes first... Not the customer. Kernersville Dodge fits the stereotype of "never trust a car dealership" perfectly. Just purchased a pre-owned Vehicle from this dealer last weeken Kernersville Dodge fits the stereotype of "never trust a car dealership" perfectly. Just purchased a pre-owned Vehicle from this dealer last weekend and have been disappointed ever since. After having a conversation with the salesman about how "all I ever expected from a salesman was to shoot me straight and be honest with me", I asked if there were any issues with the vehicle. None were described to me. After putting in an offer, the sales manager said he couldn't negotiate on the price because it was already priced so low, and anyways "I could see how clean it was and that there was nothing wrong with it" so it was worth the asking price. Upon getting it on the interstate on my trip back to Charlotte the dash started rattling and making a ton of noise. I noticed then that there was a huge crack in the dashboard (not visible from behind the wheel) and that was causing the rattling. Two days later, I get in the car and it REEKS of cigarette smoke. They obviously sprayed an air neutralizer as a temporary fix to sell the car, and fortunately for them it worked. When I called to complain to a sales manager he said that I could bring the vehicle back (80 miles each way) to the dealer and he would have the detailers go through it again and he could PRICE me a new dash (meaning I pay for it). Other than that he said there was nothing he could do. The manager wouldn't even call me back, he had the salesman call me back and say "The manager says all vehicles are sold as-is." It is what it is, I got swindled by some salesmen. Won't be the first time, and I'm sure it won't be the last. My advice... Take the customer service you receive for what it is... Service. Do your homework on the product, and make sure you inspect a vehicle from them bumper to bumper, because they will certainly not be there to help when you are dissatisfied. More

Unexpected good experience from a dealership The sales person we had did not push us into a decision. He was very professional and kind. He also had a good understanding of the vehicles we saw. The sales person we had did not push us into a decision. He was very professional and kind. He also had a good understanding of the vehicles we saw. More

2007 Mitsubishi Galant I bought a 2007 Mitsubishi Galant from Kernersville Chrysler Dodge Jeep. The service was fast and friendly. With their many financing resources I was I bought a 2007 Mitsubishi Galant from Kernersville Chrysler Dodge Jeep. The service was fast and friendly. With their many financing resources I was able to purchase my vehicle with a reasonable down payment and affordable monthly payment. Thank you to Leon and staff. I highly recommend. More

New 2015 Ram 1500 lease I was able to trade in my 2008 Sebring on a new 2015 Ram 1500 Bighorn. The selection was great and although I started looking at their used car inven I was able to trade in my 2008 Sebring on a new 2015 Ram 1500 Bighorn. The selection was great and although I started looking at their used car inventory, I ended up with a lease on a new truck and still kept my payments under $300. A big thank you to my sales rep. Sean Durham who stayed patient as we looked over all the options. Thank you Sean, and entire team. I will recommend you in the future. More

The Best Car Buying Experience You Will Ever Have! I decided to browse online first to see if anything caught my eye and I heard back right away from Marivel who gave all the information I would need t I decided to browse online first to see if anything caught my eye and I heard back right away from Marivel who gave all the information I would need to purchase a vehicle. My fiance and I went in on Saturday to trade in our vehicles for two new vehicles and were welcomed and greeted right away by Leon. He guided us and walked us through the process very professionally and quickly. He made sure we both left happy with a car we each wanted. As two young adults with no knowledge of the process he helped us make the right decision that was best for us and went above and beyond to do so. We left with smiles from ear to ear and it still hasn't wore off. We appreciate everything they did for us and are glad to have done business with them. I recommend it to anyone looking for an amazing car buying experience. More

Wonderful customer service!! This is the 2nd return to buying a car from Kernersville Chrysler Dodge Jeep. My husband and I bought our Suburban 2 years ago from here through Juli This is the 2nd return to buying a car from Kernersville Chrysler Dodge Jeep. My husband and I bought our Suburban 2 years ago from here through Julius Wittenberg. He was awesome!! We decided to down-size, so we came back on Saturday and asked for Julius. Unfortunately, he is semi-retired and wasn't there. However, we got just as excellent help from Mac Mccoullough! Neither of these guys ever pressured us into buying our vehicles. They were friendly and professional, took their time with us in our decisions, and we're all around great guys. Even the man that dealt with the final paper signing was a pleasure to work with! We have checked prices, and my husband and I agree that Kernersville has the best prices on their vehicles. We will continue to buy our vehicles from here. More

amazing experience that God had His hand in Great experience from the very first contact with Melinda over the phone...she got the ball rolling....I didn't wait for her to return my call about Great experience from the very first contact with Melinda over the phone...she got the ball rolling....I didn't wait for her to return my call about approval...I just drove on up....got out of my car and Leon Hughes offered his assistance with seeing Melinda.... Melinda put me with Leon to finish the deal ...such a great man...a God loving man who knew exactly what I needed to hear on many topics....God put him there to help me...I am certain of that and Im very grateful... Leon and Melinda I have told several people to come see you...May God Bless you both! More

Wonderful Service I have never met a more honest salesman in all my life. He was respectful, and caring. He got us the best deal he could find, and made sure to stay wi I have never met a more honest salesman in all my life. He was respectful, and caring. He got us the best deal he could find, and made sure to stay within the price we needed. I will never buy another vehicle from anyone else as long as he is in the business! More

Great Had a chance to work with Leon Hughes real nice gentlemen help me out in a big way. Honest man who knows the business well. And got me and my fiancee Had a chance to work with Leon Hughes real nice gentlemen help me out in a big way. Honest man who knows the business well. And got me and my fiancee in a New Mitsubishi Evolution had a great experience great dealership. More

Great Service So appreciative of all the hard work Leon did to make the deal work within our budget. He exceeded our expectations and made the car buying experience So appreciative of all the hard work Leon did to make the deal work within our budget. He exceeded our expectations and made the car buying experience easy and enjoyable. More