Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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First time dealing with kernersville dodge Great service and was willing to work with you to make the sale. We had some hiccups at first but they went above and beyond to make it right. Great service and was willing to work with you to make the sale. We had some hiccups at first but they went above and beyond to make it right. More
Very friendly and professional in her job Third vehicle bought and serviced at kernersville dodge Very pleased with service. I would recommend kernersville dodge to all of friends and fami Third vehicle bought and serviced at kernersville dodge Very pleased with service. I would recommend kernersville dodge to all of friends and family Thanks LoriAnn Lawson More
Working on a lawsuit against the dealership I'm in the process filing paperwork with the state attorney general and the Better Business Bureau in addition to informing everyone who plans to do b I'm in the process filing paperwork with the state attorney general and the Better Business Bureau in addition to informing everyone who plans to do business with these people. We purchased a new 2016 cab and chassis from Kernersville dodge.We found out it was not the truck that was described to us. We ask them on 3 different occasions if this truck had the 385 hp and 900 ft. Lbs. Of tourqe as this is what we needed to accommodate the weight we are hauling. All three times we were lied to. Once by the internet sales woman and twice by the salesman.The salesman told us that because it had the aisin transmission it atomaticly came with the bigger engine. Not true! Not knowing at the time we set out on our trip. After going up the first mountain pulling our fifth wheel rv we noticed an extreme lack of power as we came to a crawl. At the time we thought something was wrong with the truck only to find out that it was not the engine that we were told it was. In fact, it has the lowest hp and tourqe rating available in the 3500's. So we contacted the dealer to see if there was anything they could do to make this right.They said we could come in and trade for another truck and they would give us 20k less for the truck than we just paid for it 2 weeks ago. I cannot express in words how sickend we are by this. It is a horrible feeling knowing you just spent 65k for a truck that will not fit your needs. Its a more horrible feeling knowing that the dealer was so dishonest in selling us the vehicle knowing that it was not the engine that we ask 3 times for. So for anyone looking to buy a new ram 3500 from Kernersville dodge, make sure you take your diesel mechanic with you so he or she can verify which Cummins engine you are buying. Because the folks at Kernersville will obviously tell you anything Just to make a quick buck. More
Excellent Service I am responsible for maintaining a large fleet of Dodge vehicles. Anytime the vehicles have needed service, Lori has been more than helpful. Lori al I am responsible for maintaining a large fleet of Dodge vehicles. Anytime the vehicles have needed service, Lori has been more than helpful. Lori also makes sure the service is done in a timely manner and accurate. No complaints at all with the service department. 5 stars!!! More
Great experience Charlie was great to work with today. I would recommend Kernersville Chrysler Dodge Jeep to anyone looking to buy. He came out in the pouring rain to Charlie was great to work with today. I would recommend Kernersville Chrysler Dodge Jeep to anyone looking to buy. He came out in the pouring rain to help me and Charlie let me test drive until I found the right truck. If you need a truck this is the place. I will see them again on the next truck. More
Ram 3500 This was a very stress free experience. Toni and I worked out the financing before I arrived; just had to decide which truck I would purchase. Franki This was a very stress free experience. Toni and I worked out the financing before I arrived; just had to decide which truck I would purchase. Frankie was friendly and knowledgeable had us in and out in a very short time. Thanks guys! More
i bought my first new truck I bought my first new truck from Kernersville dodge, I love my Ram 2500 and Frankie Parelta was the salesman that helped me with the purchase and I co I bought my first new truck from Kernersville dodge, I love my Ram 2500 and Frankie Parelta was the salesman that helped me with the purchase and I could not be happier! Thanks allott! Ramsey Allen More
"Strange" First time I have ever had an experience like that in a automobile dealership. I could not tell you who the general sales manager or finance manager a First time I have ever had an experience like that in a automobile dealership. I could not tell you who the general sales manager or finance manager are. The internet sales team was great and Angela Adcock is awesome however as far as my salesman, he hasn't a sense of urgency to deal with my wife and I. More
service LoriAnn Lawson is the best... The service department is friendly and helpful. Got the oil changed on my PT Cruiser and it took little time to get it LoriAnn Lawson is the best... The service department is friendly and helpful. Got the oil changed on my PT Cruiser and it took little time to get it done. More
Car Shopping w/ Erica I had a great experience even though I didn't purchase a car, Erica made sure to take care of me and let me know what model were available to me. She' I had a great experience even though I didn't purchase a car, Erica made sure to take care of me and let me know what model were available to me. She's awesome, knowledgable and very sweet!!!! More