Kernersville Chrysler Dodge Jeep Ram

Not happy I was told after buying my truck that my tags would be arrive in ten days. It has now been 4 weeks and 5 days with no tags. My paper temp tag is falli I was told after buying my truck that my tags would be arrive in ten days. It has now been 4 weeks and 5 days with no tags. My paper temp tag is falling off and I have been pulled over twice. Not happy with this dealership and I will not buy another vehicle from there nor will I recommend anyone else to buy from there! More

Horrible experience at Kernersville Dodge I purchased a 2013 Dodge Ram 1500 4X4 Laramie on 11/4/16. I was informed that the vehicle went through their Service Dept. for a Safety/Service inspe I purchased a 2013 Dodge Ram 1500 4X4 Laramie on 11/4/16. I was informed that the vehicle went through their Service Dept. for a Safety/Service inspection. I was told that the Tire Pressure light was on because there was too much air in the front tires and that they fixed it and the light should go off during my ride home. I live an hour and half from the dealership. The light was still on when I got home. The next morning I call the dealership and leave a message for Hailey (Internet Dept.) and my salesman Jim Coker. I never received a call back from either one of them. I take the truck to me local Dodge Dealership and they inform me the reason that the Tire Pressure Light is on is because there are no sensors in any of the wheels and that the spare tire is missing. Also, the fog lamps weren't hooked up, there is severe hail damage on the roof, the hood had been replaced, 3 open recalls and that the entire drivers side of the vehicle had been repaired and painted. If this vehicle had gone through their "rigorous" inspection - these items SHOULD have been found. This dealership sells their vehicles mostly on the Internet (F&I told me that). I can only imagine what junk they are selling to people that live out of town. I eventually talked to the Salesman and he told me that he would talk to the Service Manager. After a couple of hours he called me back to inform me that the Dealership refuses to fix anything. I realize that I purchased a preowned vehicle - but this delaership lied about their inspection of the truck and now won't stand behind there product. Absoluelty horrible experience - STAY WAY FROM KERNERSVILLE DODGE if you want a nice reliable vehicle. There are plenty of other dealerships that will treat you right and sell you a vehicle with no issues. I will be writing a letter to the Better Business Bureau complaint department explains my experience. Use my experience as a lesson - buy from somewhere else!!! More

Thing changed once arrived. Worked with a sales girl Andrea , sent in pictures of my truck , very low miles and receiving a contract statement two days before buying of what I n Worked with a sales girl Andrea , sent in pictures of my truck , very low miles and receiving a contract statement two days before buying of what I needed to bring in a bank check, arrived met a salesman that was going to work with me on the deal was almost through with the sale, manager came in said my truck had been appraised almost 30 days earlier they were not going to honor the contract. This was after driving across the state and obtaining a bank check for what the contract I had been wired or e mailed two days earlier. Said they needed 1500 more dollars my trade had dropped in value that much in less than 30 days. They knew they had me over a barrel and I had to pay more than what was agreed on to make this sale happen at the very last minuet. Nothing but a game to get more money and very dishonest. . Worst car buying experience I have ever had. More

price increase 2000. Less than 2 hours Saw a vehicle on line at this website. Screenshot the vehicle with vin and price and then the price increased 2000.00. Good thing I didn't drive 40 mi Saw a vehicle on line at this website. Screenshot the vehicle with vin and price and then the price increased 2000.00. Good thing I didn't drive 40 miles wasting my time and gas. More

Easiest Truck Purchase Ever The staff (Hayleigh, Mary, and Steve) at 31Dodge.com made my truck purchase the easiest most enjoyable one that I have even had. The questions got an The staff (Hayleigh, Mary, and Steve) at 31Dodge.com made my truck purchase the easiest most enjoyable one that I have even had. The questions got answered, paperwork was easy, and the delivery simple, Thank You very much!!! Jim Barrett More

Excellent service! Omar Serapio assisted us in upgrading from our old Durango to a newer one. He was wonderful to work with and we have nothing but good things to say ab Omar Serapio assisted us in upgrading from our old Durango to a newer one. He was wonderful to work with and we have nothing but good things to say about the whole experience. I would definitely recommend Kernersville Dodge! Go see Omar! More

First time with kernersville dodge Leon Hughes was a great salesmen and I highly recommend him for helping you with your next vehicle. He was very helpful on both the vehicle informatio Leon Hughes was a great salesmen and I highly recommend him for helping you with your next vehicle. He was very helpful on both the vehicle information and working with the price. He went above and beyond to make you feel comfortable with the sale. For once he was not like most salesmen that try to really push for the sale. Leon was more laid back and talked about others thing and gave you time to think about the options and if you were getting a good deal. More

First time dealing with kernersville dodge Great service and was willing to work with you to make the sale. We had some hiccups at first but they went above and beyond to make it right. Great service and was willing to work with you to make the sale. We had some hiccups at first but they went above and beyond to make it right. More

Very friendly and professional in her job Third vehicle bought and serviced at kernersville dodge Very pleased with service. I would recommend kernersville dodge to all of friends and fami Third vehicle bought and serviced at kernersville dodge Very pleased with service. I would recommend kernersville dodge to all of friends and family Thanks LoriAnn Lawson More

Working on a lawsuit against the dealership I'm in the process filing paperwork with the state attorney general and the Better Business Bureau in addition to informing everyone who plans to do b I'm in the process filing paperwork with the state attorney general and the Better Business Bureau in addition to informing everyone who plans to do business with these people. We purchased a new 2016 cab and chassis from Kernersville dodge.We found out it was not the truck that was described to us. We ask them on 3 different occasions if this truck had the 385 hp and 900 ft. Lbs. Of tourqe as this is what we needed to accommodate the weight we are hauling. All three times we were lied to. Once by the internet sales woman and twice by the salesman.The salesman told us that because it had the aisin transmission it atomaticly came with the bigger engine. Not true! Not knowing at the time we set out on our trip. After going up the first mountain pulling our fifth wheel rv we noticed an extreme lack of power as we came to a crawl. At the time we thought something was wrong with the truck only to find out that it was not the engine that we were told it was. In fact, it has the lowest hp and tourqe rating available in the 3500's. So we contacted the dealer to see if there was anything they could do to make this right.They said we could come in and trade for another truck and they would give us 20k less for the truck than we just paid for it 2 weeks ago. I cannot express in words how sickend we are by this. It is a horrible feeling knowing you just spent 65k for a truck that will not fit your needs. Its a more horrible feeling knowing that the dealer was so dishonest in selling us the vehicle knowing that it was not the engine that we ask 3 times for. So for anyone looking to buy a new ram 3500 from Kernersville dodge, make sure you take your diesel mechanic with you so he or she can verify which Cummins engine you are buying. Because the folks at Kernersville will obviously tell you anything Just to make a quick buck. More