Kernersville Chrysler Dodge Jeep Ram

Great experience I had the best experience,I've ever had buying a new truck. I bought the new truck from out of state via internet. Kernersville Dodge made it so easy, I had the best experience,I've ever had buying a new truck. I bought the new truck from out of state via internet. Kernersville Dodge made it so easy, they responded very quickly, I still can't believe how easy it was. Excellent excellent excellent More

huge miscommunication Went to trade in my old Impala that i still owed money on. I found a 2014 Ford Escape that i loved. I had the car less then a week when the dealership Went to trade in my old Impala that i still owed money on. I found a 2014 Ford Escape that i loved. I had the car less then a week when the dealership called saying that i owed them money. Because of the miscommunication between them and my old finance company they cost me 321 dollars plus gas from Climax to Kernersville. Very disappointed. More

They could care less after the sale! I purchase a Jeep Grand Cherokee limited from this dealer with a nick in the window. When it snowed the nick turned into a full blown crack. They agre I purchase a Jeep Grand Cherokee limited from this dealer with a nick in the window. When it snowed the nick turned into a full blown crack. They agreed to repair the window at signing but I had to bring the jeep in for repairs. I work 3rd shift and brought the vehicle in at 9am. At 11am I was told the wrong windshield was ordered and I had to come back and there was nothing they could do. No loaner or have windshield replaced at my home for the inconvenience. The manager insulted my intelligence by saying sometimes they don't know what window goes to a vehicle.... isn't that what the vin is for? They could care lass about my time. More

Sucks The salesman was very rude we looked at trucks was going to buy but would not meet me for 2000 then they put on face book for 3000. Cheaper. Thanks i The salesman was very rude we looked at trucks was going to buy but would not meet me for 2000 then they put on face book for 3000. Cheaper. Thanks i did purchase a new dodge not from u all More

1200 Miles of Disappointment I drove all the way from New York to find out that the used 2013 ram 3500 laramie longhorn, with 77,000 miles, was a complete waste of my time and tra I drove all the way from New York to find out that the used 2013 ram 3500 laramie longhorn, with 77,000 miles, was a complete waste of my time and travel expenses. This truck looks like it was hauled out of an auction from Texas as it was all dummied up. The body was full of scratches, the interior was worn out from being a contractor's truck, there were finish nails in the door panel, and no carpets because i can only imagine what they looked like. In addition, the two rear quarter panels were full of body filler and painted. What a horrible repair and out of the six tires ONLY two were decent. I asked the salesman about the bald tires to which he responded, "It passed our service department's inspection", however being a NYS inspector, this truck would have failed all inspections. They had some nerve trying to send me back to NY with a piece of garbage such as this. Thank God I am an auto mechanic by trade because an individual who does not know any better would be totally disappointed finding out dangerous this vehicle would have been to drive home, and how much money they would have wasted. I met two gentlemen that traveled over 3 hours from South Carolina that were also disappointed by the quality of the vehicles presented to them at Kernersville CDJ. Most or all of Kernersville CDJ's used vehicles had bald tires and rusted frames. More

Excellent serview Yesterday was my first experience with the service department at Kernersville CDJ. I took my 2015 Rubicon in for a service before my warranty ran out Yesterday was my first experience with the service department at Kernersville CDJ. I took my 2015 Rubicon in for a service before my warranty ran out. I was greeted by Loriann and she helped me get my vehicle taken care of. However, some of the items were not fixed and when I contacted her, she referred me to Jennifer and she immediately made an appointment for today to have them corrected. They were still having some problems identifying them and they had the Manager sit with me and review each problem until we identified what the issue was and he fixed them. I was very impressed with the prompt service and sense of urgency to get it fixed. I would definitely recommend Loriann to anyone that wants get service and professional attitudes. More

Great experience in small town. We live just a few miles outside of Charlotte, so we have a lot of Chrysler, Dodge & Jeep dealers to choose from. But we found Kernersville CDJ on t We live just a few miles outside of Charlotte, so we have a lot of Chrysler, Dodge & Jeep dealers to choose from. But we found Kernersville CDJ on the internet and since we were heading home from Christmas in Wake Forest, decided to take a short detour and check it out. My wife wanted a Jeep Renegade and we found a 2016 close-out with a major discount that she liked. David Maxson worked with us from the moment we stepped out of our car and after a little haggling over our trade in, he made the deal happen. David is easy going, soft spoken and pretty much the opposite of what you fear in a car salesman. He was thoroughly professional and honest about all the details. Really impressed with our experience at Kernersville CDJ and would highly recommend to anyone looking for a great deal - especially on ram trucks. Ask for David Maxson to receive a great eperience. More

Great service We went in on Dec 30 and this is the second dealership visited. The first dealership a sales person never made contact. We drove in and as we got ou We went in on Dec 30 and this is the second dealership visited. The first dealership a sales person never made contact. We drove in and as we got out of the car Frankie welcomed us and directed us to where we needed to be. He made sure the trucks we wanted to look at was pulled up and let us take the time to look them over. It was very crazy that day and everyone was busy. We had the money in hand and over all things went very smooth. Frankie was great to work with and we appreciate his help in purchasing the new truck More

Ram 2500 truck purchase Great experience !! Mr. Charlie Johnston was the most patient salesman. Very friendly. Very informative. Never pushy. Large volume dealership. Very bu Great experience !! Mr. Charlie Johnston was the most patient salesman. Very friendly. Very informative. Never pushy. Large volume dealership. Very busy but awesome customer service. High recommend !! More

Sold the truck I bought and paid deposit to hold So I went thru the internet , got approved and worked out the details ... I paid a deposit to hold the vehicle till wendsday till I could get there to So I went thru the internet , got approved and worked out the details ... I paid a deposit to hold the vehicle till wendsday till I could get there to pick up the truck ... a hour 1/2 later I get a phone call saying that the truck was sold and bought. Y a salesman and it shouldn't had been online or in any system and was never noted or anything .... I paid the deposit on "that truck " not one like it ... I liked that truck ( and there isn't anything close to compare it to either .... so I'm out a truck , wasted time and a hard inquiry on my credit !!!! All because somebody didn't do their job or else something fishy goes on at this place More