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Kernersville Chrysler Dodge Jeep Ram

Kernersville, NC

4.6
1,195 Reviews
We at Kernersville Chrysler Dodge Jeep Ram strive to a make your new vehicle purchase a pleasant and enjoyable shopping experience. When you visit our dealership you will be treated as the valued guest that you are. It is our stated policy that you will be treated as a valued guest everyday, every time,without fail..NO exceptions. Our dealership has more new and used cars for sale than many other local dealers, if we don't have the specific car you want, we will find it for you. Feel free to browse our new inventory of any Chrysler 300, Chrysler 200, Chrysler 200 Convertible, or Town and Country. While in our new showroom you can also choose the best Dodge Avenger, Charger, Challenger, Journey, Grand Caravan, Durango. Be sure to check out the RAM 1500, RAM 2500 and RAM 3500 plus we also carry Jeep Patriot, Compass, Grand Cherokee, Wrangler and Wrangler Unlimited. If a pre-owned car, truck, minivan or SUV meets your needs, we carry a full line of inventory that includes a wide selection All domestic makes--GM (Cadillac, Chevrolet, Pontiac, GMC and Buick), Ford, Lincoln, Mercury and Saturn. Some of our customers prefer imports; we also carry a full line of Honda, Nissan, Toyota, Kia, Hyundai, Volkswagen, Mitsubishi and Mini products. Our full service dealership is located in Kernersville NC, just between Winston Salem, Greensboro and High Point , so we are easy to get to from anywhere in the Triad and it is our goal that every customer will leave satisfied, no matter what automotive service is required. Call us today at (888) 780-2395 to learn more. We have a great relationships with over 40 lending institutions that leads to many financing options for you to choose from. Everything from 0% Financing to guaranteed credit approval, it's all here at Kernersville Chrysler Dodge Jeep Ram. Our Five Star Certified dealership has a remarkable reputation in our Sales Department , Service Department and Parts Department.
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950 North Carolina 66

Kernersville, NC

27284

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Showing 1,195 reviews

February 28, 2018

Dodge Ram 2500 David Maxson was very helpful and patient with us in finding the perfect truck that would meet our needs. Our experience was by far, one of the best w More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Nemenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin, Devon Rogers
Mar 29, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

Bruce, we appreciate your kind words for our staff, thank you for letting us know you had a positive experience at Kernersville Dodge.

February 27, 2018

No truth there Two different sales associates told us we could test drive a vehicle. We drove 3 hours and the vehicle was up on the jack in the service department—no More

by Truthseeker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cheyenne Turnage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Albright
Mar 15, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to give us your feedback. It's unfortunate to hear you were unable to test drive the vehicle you were interested in. So we can assist you further, please call our Resolution Department at 888-881-4682 or email us at customerresolutions@31dodge.com.

Mar 20, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

Truthseeker, thank you for taking the time to post your valuable review. We are always looking for feedback so we can improve the customer experience at the dealership. Please reach out to us by calling 888-881-4682 or emailing customerresolutions@31dodge.com so we can work towards a resolution.

February 26, 2018

Poor Customer Service Our salesman was awesome in giving us information about our vehicle and going through the process. However, when it came time to sign the paperwork, More

by hotshot140
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Trexler
Mar 13, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to give us your feedback. While we are happy to read you had an awesome experience with your Sales Representative; we are concerned to hear you found your wait to be unacceptable. We would like to further discuss your experience while financing your vehicle. Please contact our customer resolution department at 888-881-4682 or email us at customerresolutions@31dodge.com at your earliest convenience. Thank you.

Mar 20, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

Hi hotshot140, thank you for taking the time to give us your feedback. We regret to hear your experience wasn't on par with our standards. we hope you will try us again. Thank you.

February 25, 2018

Purchased another fleet truck for logging business Thomas was extremely accommodating. My husband and I traveled several hours bc of the pricing & Thomas went above and beyond to have everything ready More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Badger
Mar 29, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

Jess, we appreciate you turning to Kernersville Dodge for your purchase, Thank you for the great review and wonderful recommendation.

February 25, 2018

Great experience! Thomas was a very honest cars salesman and would recommend him to anyone looking for a vehicle! Made our 1 car buying experience great! Thanks Thomas! More

by nfaw03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don trexler , Thomas Badger
Mar 29, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

nfaw03, we would like to thank you for letting us know about your visit to the dealership, we appreciate the feedback.

February 23, 2018

Awesome Dealership!! I worked with Angela Adcock (Internet), Jerry Bono (Sales Manager) and David Maxson (Sales Associate) and my experience truly could not have gone any More

by DavesNewRam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

DavesNewRam, we would like to thank you for your continued business, we know you have a lot of options when looking for a new vehicle, and appreciate you coming to Kernersville Dodge.

February 19, 2018

Amazing bunch of people Thank you David and Paul.This was a pleasure meeting you an working with you in the purchase of my 2018 rebel.there was no presure from any one in the More

by Cjs REBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

Cjs REBEL, we appreciate that great recommendation and thank you for your business.

February 17, 2018

David Maxson, I can't say enough about his help! David Maxson was extremely helpful with my purchase of my Ram at Kernersville Dodge. He was very helpful, considerate, professional, attentive to my n More

by stevesokolski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Rogers
Mar 29, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

stevesokolski, that is certainly glowing praise for David, we appreciate you letting us know what wonderful customer service he was able to provide during your visit. We would like to thank you for your business.

February 13, 2018

Incorrect Parts Apparently a business operates out of this dealer called Mopar America, ordered bolts for a PT. It took a week to receive the wrong bolt, spoke to the More

by lASTAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Clements
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to share your experience with us. We are always looking for feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.

Mar 20, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

Hi IASTAT, thank you for taking the time to give us your feedback. We regret to hear your experience wasn't on par with our standards. So, we can assist you further, please call our Resolution Department at 888-881-4682 or try emailing us at customerresolutions@31dodge.com at your convenience.

Mar 20, 2018 -

lASTAT responded

In all the years buying from companies on the net I have never had a response like I received from MoparAmerica seems I jumped to the wrong conclusion with my earlier complaint regarding this company . I should have done more research, this company has a process when it comes to problems with an order which I overlooked and it appears they take their reviews seriously . I was contacted by Steve Overby who runs the parts division of MoparAmerica who became aware of my problem and immediately took steps to right the issue. Not only did I receive the correct order but it was delivered over the weekend and in 3 days . With a response like this you can bet any future parts that I need will come from MoparAmerica . Thank You MoparAmerica and Steve . Also, thanks Bill for the extras .

February 13, 2018

Nick Economos Go See Him I bought a weekend fun car (2007) Jeep Wrangler from this dealership. They sold the Jeep prior to my arrival online. The dealership did have the one I More

by Jeep Wrangler Fam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Economos
Feb 14, 2018 -

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for the positive review and recommendation! Congratulations on the Jeep Wrangler. Nick was happy to help you feel comfortable with your purchase. Please let us know if you need anything else. We look forward to seeing you again in the future.

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