Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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my experience was good and service was good. the delivery was very fast. it was my first experience in the US the delivery was very fast. it was my first experience in the US More
Very professional from start to finish. .Everyone was very helpful with each step of the process .Everyone was very helpful with each step of the process More
Will recommend to anyone looking to buy a new car. Excellent service and great prices. Excellent service and great prices. More
Great experience. 2nd car purchased and will not be the last. The no haggle experience is the way to go 2nd car purchased and will not be the last. The no haggle experience is the way to go More
Very knowledgeable, very professional, good available inventory backed by a solid service department. My second purchase because of the above. inventory backed by a solid service department. My second purchase because of the above. More
Very awesome people to go over and above. ..would buy more vehicles from them every year ..would buy more vehicles from them every year More
Great communication and customer service,Car was perfect and ready to go and wasn't doing paperwork all day. and ready to go and wasn't doing paperwork all day. More
I have always dreaded going to a car dealer because the sales personnel just want the sale and can be relentless. That has changed since my visit to Kernersville Dodge. I wouldn't go anywhere else. Was l sales personnel just want the sale and can be relentless. That has changed since my visit to Kernersville Dodge. I wouldn't go anywhere else. Was looking for a used car and on a limited budget. That didn't matter to Lee Smith - he was amazing and treated me like family. I cannot recommend Lee highly enough and all the staff that helped me with my purchase. More
Contacted Kernersville back in October 2023 when they 1st got the car. They had the car priced high considering the lack of detailed service history and the fact that their tech resealed the front cam reusin got the car. They had the car priced high considering the lack of detailed service history and the fact that their tech resealed the front cam reusing single use bolts that is against Mercedes factory guidelines. They offered me to talk with the tech but what good would that do? They showed no interest in a reasonable offer yet claimed they tried to work with me. Not sure what their definition of "tried" is but all I got was it's "our way or the highway." No one called or expressed a desire to discuss by phone. Subsequent emails expressing my concerns went unanswered. Bottomline: Failure of leadership. Several emails and texts that went unanswered to Daniel Padron specifically who sounds "young". There's no accountability at this dealership. Just a ferris wheel of reps who take turns and can't follow thru. It's the most bizarre and impersonal buying experience I've had. I found no one in a decision making capacity. They really do not care about customers and it shows. Unless you're local you'll be wasting your time. Disgraceful. I will never contact this place again. More