Kernersville Chrysler Dodge Jeep Ram

Every detail from purchase to delivery was seamless. Consider being from 850 miles from dealership and buying a car,first time. Every detail from vehicle information ,financial arrangements, out of state Consider being from 850 miles from dealership and buying a car,first time. Every detail from vehicle information ,financial arrangements, out of state taxes were arranged before i arrived. There wasn't one not one mistake or surprise. I would definitely purchase another vehicle from this outstanding dealership More

Excellent Experience Start to Finish I have been buying cars for over 45 years. This is one of the best dealer experiences I have ever had. I purchased a used vehicle that was exactly I have been buying cars for over 45 years. This is one of the best dealer experiences I have ever had. I purchased a used vehicle that was exactly as described, I was not able to look at the vehicle in advance. Everyone that I dealt with was very helpful and went out of their way to make sure that the transaction ran smoothly. I would highly recommend Kernersville Chrysler Dodge Jeep Ram, they are an excellent dealership. More

OUSTANDING EXPERIENCE Dealing with Angela was a pleasure truly. Extremely professional honest knowledgeable and friendly. Just a pleasure to deal with. Living in New York a Dealing with Angela was a pleasure truly. Extremely professional honest knowledgeable and friendly. Just a pleasure to deal with. Living in New York and found exact ram 6-speed manual I was looking for she emailed me back immediately. I drove 600+ miles to North Carolina and couldn’t be happier to do so. Worth every mile. I got the exact truck I wanted for exactly the price and terms we discussed no nonsense. Pinnacle. I’ve bought several new trucks and I wouldn’t go anywhere else ever. Smooth transition from my trade in to my new truck couldn’t happen any easier. Would recommend to anyone and wouldn’t buy anywhere else. Thank you Angela. More

Ram country Best place by far to buy a ram. Higher trade and lower selling price. Thanks to Angela Adcock Really nice and thoughtful person to deal with. Whate Best place by far to buy a ram. Higher trade and lower selling price. Thanks to Angela Adcock Really nice and thoughtful person to deal with. Whatever I needed or wanted she accomadated me More

Diangostic Rip-off This dealership replaced my fuel pump on April 10, 2019 . I left the dealership to fill up my tank which took 12 minutes because the gas pump keep st This dealership replaced my fuel pump on April 10, 2019 . I left the dealership to fill up my tank which took 12 minutes because the gas pump keep stopping as if it was full. On April 19, 2019 I took my vehicle back to the service center due to the issue of slow fueling while pumping. The service advisor/team stated on 4/19/19 that the Charcoal Canister valve where bad which likely burned the fuel pump out. My frustration is that not once be for taking the vehicle in did I have a problem with filling up my tank but even after the diagnostic test was performed they (service team) never discussed or even mention replacing the valve canister. This dealership TOOK me for my money. More

If I could give it a zero I would This dealership is awful. Planned to buy a 2017 GMC. And was going to drive over 4 hours to get it. After several phone calls They had us fill out This dealership is awful. Planned to buy a 2017 GMC. And was going to drive over 4 hours to get it. After several phone calls They had us fill out an application and told us the paperwork would be ready to sign when we got there. This was at 6. At 7:40 received a phone call saying before they could go get the keys someone was looking at it and at 7:55 they called and said someone bought it. I called and spoke to Joseph (the assistant manager. I had asked to speak to the manager who I was told was Blake but hardly ever onsite) who said did you leave a deposit. I said no one asked for one. He said well someone else bought it. They had right of first refusal. I said I understand but when we are told the financing is in place and the paperwork would be ready to sign did not lead us to believe you would sell it or we would have absolutely left a deposit. He said well the people who bought it had been in the showroom looking at it since 4. I said then why did you have us fill out an application? He said it’s my job to sell trucks. I would have tried to sell you a different one. I said oh really? How many 2017 GMC Sierras do you have in black with a 6” lift? He said none in black but I do have a silver one. At this point it was after 8. Past their closing time. And he said “bottom line the truck is sold. There is nothing I can do to make you happy. Have a good night” and hung up on me. I know a dealership’s bottom line is sales. But in the long run sales come from treating people like you appreciate their business and honesty. I would never consider doing business with these people again. No matter what they had on their lot. More

Online purchase 2017 Mini Clubman base model Do not recommend online purchasing; they did not formally disclose cosmetic blemishes. The inspector provided only telephonic assessment. The car Do not recommend online purchasing; they did not formally disclose cosmetic blemishes. The inspector provided only telephonic assessment. The car arrived with a dent right rear with three scratches, right front seat passenger seat has an enormous stain and the original owner was a smoker. Definitely unethical business practice. I financed with USAA and they attempted numerous time to work lack of documentation as well as close the deal instead I was constantly berated by the dealership. More

Spam Emails I did not sign up for emails from this dealership yet they began sending to me. When I requested to be removed, instead of removing Cheyenne stated I I did not sign up for emails from this dealership yet they began sending to me. When I requested to be removed, instead of removing Cheyenne stated I signed up for Jeep information and sent me to another place for removal. Cheeky round about way of spamming my email. Would not use even if I did need a car because of this customer service via internet sales. More

Outstanding Hello my name is Stacy. Norma introduced me to Miss Cheyenne Turnage because I am in the process of wanting a newer car. I just wanna say that Cheyenn Hello my name is Stacy. Norma introduced me to Miss Cheyenne Turnage because I am in the process of wanting a newer car. I just wanna say that Cheyenne helped me tremendously and when I clear up some financial issues I’ll surely be visiting with her. She has a great customer service attitude and very polite. You guys have gotten yourselves a 5star associate in this lady. More