
Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jimmy Eaton demonstrated great knowledge of the truck’s capability and explained everything to a “T”. Excellent customer service. I would recommend any of my friends to see him when they are going to buy a capability and explained everything to a “T”. Excellent customer service. I would recommend any of my friends to see him when they are going to buy a truck. Thank you More
Cheyenne was very helpful in getting me pricing on several vehicles before I finally picked one. Lee was good to work with. They have an outstanding selection and very good pricing. several vehicles before I finally picked one. Lee was good to work with. They have an outstanding selection and very good pricing. More
The rating is really a ZERO!!!! They have pictures of a car, but when you drive all the way there, it's not the same car. They told me that they used stock photos. What a big fat lie!!. I got there and car, but when you drive all the way there, it's not the same car. They told me that they used stock photos. What a big fat lie!!. I got there and the seats had rips and holes in them. They told me the car was "certified". But the brakes were almost down to nothing, the rims were all chipped up, and of course the lousy seats. It looked like someone had thrown a milkshake on the inside top of the car. It was all over the inside map lights and then all over the shift console. When I told them about it they just said we can take a look at it. Maybe they should have done that first when they were Pre-Certifying it. The salesman said he would negotiate a better price with the sales manager, but when he came over to talk with me he said there was nothing he could do. He game me some sob story about how they were already losing money on the deal. Jerry is a big LIAR More
Very Hard to deal with Very Poor Customer Service in sales! Asked about getting a car shipped and marked the cost up 3 times the amount to ship the car! Stay away! sales! Asked about getting a car shipped and marked the cost up 3 times the amount to ship the car! Stay away! More
I wish I could give a 1/2 star. Ive purchased 2 cars from Kernersville Dodge and was working on my 3rd. I spoke with Fran over the phone about a 2019 RAM 1500. I drove up from Charlotte NC on a Monday and sp Kernersville Dodge and was working on my 3rd. I spoke with Fran over the phone about a 2019 RAM 1500. I drove up from Charlotte NC on a Monday and spoke with Daniel Valdes Carreto. The salesman. He and I worked out most of the details around financing the Truck. I went home and planned to return on Wed. I called Daniel and we played phone tag most of the day. I was trying to set an Appt with him to pick up the Truck but most of all pay a small deposit to hold the Truck because he was super busy. The 1st time I called he was away from his desk and couldn't take the deposit I called him again to make the deposit he didn't answer. He texted me to wait for his call because he was super busy. I called him a 3rd time because I wanted to get on the road. He texted me 2 1/2 hours later to tell me the truck was sold, not even a phone call. I called him and all he could say was he was super busy. He assured me he had the keys and I didn't have to worry. I already order a key fob, cover, under seat storage bin, bug guard, bed step and set aside time to have the front 2 windows tinted. If you value customer service or a company standing by its word. This may not be the dealership for you. I never spoke with any Manager. I have inquiries to my Credit but no Truck. I'm beyond disappointed. This was my Dream Truck and after a crazy year with my health and live issues that was my gift to myself. Heartbroken More
I spent $18,000.00 on a 2013 F 150. It lasted less than 900 miles before completely falling apart. When I returned to the dealership their position was "you bought a used truck, tough luck." BEWARE. 900 miles before completely falling apart. When I returned to the dealership their position was "you bought a used truck, tough luck." BEWARE. More
Annabelle and Luke were great to work with on this deal. Everything went smooth and were able to handle any questions and concerns. This is my second vehicle biught with this deakership and I am pleased w Everything went smooth and were able to handle any questions and concerns. This is my second vehicle biught with this deakership and I am pleased with the team. More
Sales person was great. First time doing an out of town deal, everything went smooth, and love the new truck. I will and already have recommended the dealer to others. deal, everything went smooth, and love the new truck. I will and already have recommended the dealer to others. More
Well worth the two hour drive to save thousands on my new truck. Everything was handled over the phone so when my wife and I arrived all we needed to do was sign a few papers and we were on our way home. Hig truck. Everything was handled over the phone so when my wife and I arrived all we needed to do was sign a few papers and we were on our way home. Highly recommended! More
A good place to buy a car the people that work there are very friendly and will go out of there way to get what you are looking for very friendly and will go out of there way to get what you are looking for More