Kernersville Chrysler Dodge Jeep Ram

I am a repeat customer who was intending on buying a new truck from Kernersville Ram. Tim Mitchell represents his dealership on TV as having best pricing, best trade allowance and transparency during the bu truck from Kernersville Ram. Tim Mitchell represents his dealership on TV as having best pricing, best trade allowance and transparency during the buying process. We had recently purchased a 2019 Wrangler from them and was very happy with the experience. To my surprise this was not the case this time. Their internet pricing is not what I got in person and they literally insulted me on my trade offering over three thousand less that what actual trade in is. Even CarMax offered me $3200 more than what Kernersville did. When you have a great experience one time and then a bad one like I did yesterday it makes you wonder about the folks who are running the dealership. It is sad because they really do have some great folks it seems on the front lines and good product. But all that means nothing if you don't have integrity. And what I experienced yesterday makes me think twice about returning and what it more it makes me think about recommending others to not go there. Very shameful. More

Daniel Padron the Internet salesman and Nick Maslovsky were great to work with when I bought my 17' Rebel this weekend. The dealership had the best price on the Eastcoast for what I was looking . Highly r were great to work with when I bought my 17' Rebel this weekend. The dealership had the best price on the Eastcoast for what I was looking . Highly recommend More

I brought in my newly purchased 2020 Ram Laramie/Route 66 Customs (2500) miles and was having issues with my 4 WD system. Called the Service Department and Joh Powell was efficient in getting me in that sam Customs (2500) miles and was having issues with my 4 WD system. Called the Service Department and Joh Powell was efficient in getting me in that same day, diagnosed the issue and ordered the part. I came back the very next day and he had me in and out in a matter of 30 minutes! John was the model of EXCELLENT customer service and communication! Kearnersville RAM is the only place to buy and have your new truck serviced! A well oiled machine for sure! Keep up the great work John! More

BEWARE!!! Unethical business method to say the least. Advertised price online is false advertising and dealership discount is also false. Manager named Jeff we talked to after admitted to this and said u Advertised price online is false advertising and dealership discount is also false. Manager named Jeff we talked to after admitted to this and said unfortunately there’s nothing they can do about this False advertising online and that we wouldn’t be the first to sue them over it. Still in disbelief will never be buying from them. Neither will anyone we tell about this sad experience. More

Call before you go! The prices on their website do not apply to everyone. I had checked the website and had an email from one of their sales people with the same price as the website. When I got to the apply to everyone. I had checked the website and had an email from one of their sales people with the same price as the website. When I got to the dealer they added $2,000 to the price. They said one of the rebates did not apply to me. No where on their website that I can find do they explain what they include in their listed discount. They have a blanket disclaimer with some possible rebates but not all of them apply to the model you may be looking at. Other dealers will break out what they are including in their discount so you know before you go. Best advise is get confirmation of what they are including and whether it applies to you before you go. Do not make the trip until they confirm. On a positive if you are looking for a Ram truck they have a large selection. More

Great customer service and price’s where better than anywhere near where I live. Definitely worth the 4 hour drive to get there, also Katie Bolick was great to deal with. She made entire process go perf anywhere near where I live. Definitely worth the 4 hour drive to get there, also Katie Bolick was great to deal with. She made entire process go perfectly. More

A representative named Hayleigh fails to return voice mail messages. Her incompetence cost me loosing a truck that I wanted. I would stay away from her and the dealership. mail messages. Her incompetence cost me loosing a truck that I wanted. I would stay away from her and the dealership. More

Daniel and Mary were incredible deal withVery responsive Daniel and Mary were incredible deal with Very responsive quick attention to detail and best Price . It was an ad estate purchase and it was on the Daniel and Mary were incredible deal with Very responsive quick attention to detail and best Price . It was an ad estate purchase and it was on the smoothest transactions I’ve ever had More

Lee Smith is the best salesman ever! He broke the mold of the typical fake sales guy that pretended he cared about you AND ACTUALLY DID CARE about us and helped us make the best truck selection. He was never the typical fake sales guy that pretended he cared about you AND ACTUALLY DID CARE about us and helped us make the best truck selection. He was never pushy at any point in our selection process. As a matter of fact, we were so impressed with this man that we’ve been recommending him to everyone we know. Our entire truck buying experience at this dealership is the best we’ve ever had anywhere. We will definitely be back to buy our next vehicle there and hopefully with Lee More

JR was the salesman that helped me he was very nice and very helpful he has a great attitude and a great sense of humor very helpful he has a great attitude and a great sense of humor More