Kernersville Chrysler Dodge Jeep Ram

I went in this past week to see and test drive a Ram 1500. I went into Kernersville Dodge and was promptly assisted in being connected to a salesman. Nico Rivera assisted me in looking over the truck, b 1500. I went into Kernersville Dodge and was promptly assisted in being connected to a salesman. Nico Rivera assisted me in looking over the truck, being aware of all its features, and then test driving it. After returning the next day to purchase the vehicle, Frankie Peralta was able to assist me and my family in the purchase. He was efficient, friendly, and professional. Both Nico and Frankie made sure I was comfortable in my decision (without pressure to buy) and informed throughout the whole process. Frankie stayed late to assist my family. More

Went Saturday to purchase a new 2021 ram 1500. Told the sales Rep that I needed the tow package cause I tow alot. Picked out a 2021 ram 1500 warlock. Spent most the time in the waiting room getting agitate sales Rep that I needed the tow package cause I tow alot. Picked out a 2021 ram 1500 warlock. Spent most the time in the waiting room getting agitated and waiting to see the truck. It was almost closing time and was being rush to close the deal so I quickly inspected the truck saw the tow plug in but didn't look further down cause I expected to have a tow package included cause it was the main package I ask for. Closed the deal and got home to discover no hitch so since Sunday they were closed and open on Monday I called as soon as they open and ask for the missing hitch then told they will call back but didn't until I called and finally got a hold of the sales rep and explained to him that I specifically wanted the tow package and it didn't have the hitch but everything else then that xxxxx told me the sale is final and I should have inspected it better but he could sale me the hitch. Now I'm livid and disrespected like I just got suckered into a deal I would have never closed on. Is that how they treat a veteran and I'll make sure everyone knows. xxxx poor customer service! More

We had a wonderful salesman (Anthony), and the finance officer (Eddy) was great. Our issue is with actually "getting" the car. The deal was struck on Tuesday afternoon and the car wasn't ready, so we were officer (Eddy) was great. Our issue is with actually "getting" the car. The deal was struck on Tuesday afternoon and the car wasn't ready, so we were told it would be delivered on Wednesday or Thursday at the latest. Well, We hadn't heard a word by noon on Thursday, so I called, and was told about issues with the "delivery company". I have never purchased a vehicle without bringing it home, and surely I find it unreasonable to wait 3 days for the dealer to bring the car an hour and a half away. This experience with delivery has altered our opinion of Kernersville Dodge. To remain professional, they should have brought it to us by Thursday, even if someone from their organization had to bring it. We are disappointed. More

Just bought a new 2500 Ram from Daniel today. Really good experience throughout the process. I would recommend dealing with Daniel and the whole team up there. experience throughout the process. I would recommend dealing with Daniel and the whole team up there. More

Kaylin helped us with our new Ram purchase. Very patient and accommodating would recommend her to anyone looking to buy a new Ram. Always answered e-mails with good information. Our new Ram has exceeded my and accommodating would recommend her to anyone looking to buy a new Ram. Always answered e-mails with good information. Our new Ram has exceeded my expectations. More

My son and I just had the pleasure of meeting and buying a car with Frankie and the experience was amazing...Thank you for your faithfulness and giving us your all in the purchase...Curdric Hairston and Ter a car with Frankie and the experience was amazing...Thank you for your faithfulness and giving us your all in the purchase...Curdric Hairston and Teresa Mitchell More

Daniel Valdes took care of me and made sure all my questions were answered. I love this dealership. Always easy to work with! They are always so positive. Also thanks to my amazing and friendly financ questions were answered. I love this dealership. Always easy to work with! They are always so positive. Also thanks to my amazing and friendly financial guy! And hats off to Kaylin and Annabelle for helping me through the emails and credit processing! More

I recently bought a truck a couple months ago within 6 months had to change thermostat battery and the tire fell off the rim completely months had to change thermostat battery and the tire fell off the rim completely More

Bought my vehicle here years ago. Great experience then, now back with an engine failure. The service dept has been going to bat for me throughout the more than difficult process of processing the warranty now back with an engine failure. The service dept has been going to bat for me throughout the more than difficult process of processing the warranty claim. Top notch and I’m really appreciative of their efforts. More

Purchased a new vehicle last week. Would highly recommend Daniel Valdes as your next Sales Consultant. He was very professional throughout the entire buying process. Daniel Valdes as your next Sales Consultant. He was very professional throughout the entire buying process. More