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Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
1,202 Reviews
We at Kernersville Chrysler Dodge Jeep Ram strive to a make your new vehicle purchase a pleasant and enjoyable shopping experience. When you visit our dealership you will be treated as the valued guest that you are. It is our stated policy that you will be treated as a valued guest everyday, every time,without fail..NO exceptions. Our dealership has more new and used cars for sale than many other local dealers, if we don't have the specific car you want, we will find it for you.
Feel free to browse our new inventory of any Chrysler 300, Chrysler 200, Chrysler 200 Convertible, or Town and Country. While in our new showroom you can also choose the best Dodge Avenger, Charger, Challenger, Journey, Grand Caravan, Durango. Be sure to check out the RAM 1500, RAM 2500 and RAM 3500 plus we also carry Jeep Patriot, Compass, Grand Cherokee, Wrangler and Wrangler Unlimited.
If a pre-owned car, truck, minivan or SUV meets your needs, we carry a full line of inventory that includes a wide selection All domestic makes--GM (Cadillac, Chevrolet, Pontiac, GMC and Buick), Ford, Lincoln, Mercury and Saturn. Some of our customers prefer imports; we also carry a full line of Honda, Nissan, Toyota, Kia, Hyundai, Volkswagen, Mitsubishi and Mini products.
Our full service dealership is located in Kernersville NC, just between Winston Salem, Greensboro and High Point , so we are easy to get to from anywhere in the Triad and it is our goal that every customer will leave satisfied, no matter what automotive service is required. Call us today at (888) 780-2395 to learn more.
We have a great relationships with over 40 lending institutions that leads to many financing options for you to choose from. Everything from 0% Financing to guaranteed credit approval, it's all here at Kernersville Chrysler Dodge Jeep Ram.
Our Five Star Certified dealership has a remarkable reputation in our Sales Department , Service Department and Parts Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,202 reviews
May 13, 2022
I am writing this review based on post sale conversation about a gap and warranty refund. I needed help processing a refund request for gap and warranty on a vehicle purchased from Kernersville Jeep. I cal about a gap and warranty refund. I needed help processing a refund request for gap and warranty on a vehicle purchased from Kernersville Jeep. I called and left serval messages in early March asking for a call be to help me with the refund. Received NO CALL back after leaving several messages. I was finally able to get connected to a Don Trexler, finance director. He stated he was sorry and I emailed the information as instructed and was told I could expect my refund in 6ish weeks. So flash forward 8 weeks and still no refund check in hand. I text Don inquiring about my refund. He proceeds to ask me questions he should already know because of the information emailed to him 8 weeks ago. Like what vehicle and how many miles. After talking with Don, and voicing my frustration it was evident that my refund still wasn't processed. I am very frustrated at this point and ask for an update by 5pm. I get a call and it is evident that they haven't processed my refund. Don will not directly answer any questions and talks around the issue and finally hands me to Samantha Hedgecock. She is just as poor in handling a customer complaint and proceeds to tell me they are doing me a favor my getting me my refund next week ahead of the timeframe that is the standard. Keep in my that I started my request over 90 days ago and they still hadn't processed my refund on 5/12/2022 and the first request to start the process was around March 10, 2022. Car availability and service at time of sales was very good. This interaction has completely changed my satisfaction level with the dealership. They earned a 1 only because I had to select something. Don and Samantha were two of the worst associates that I have dealt with ever in my history of buying cars. HANDS DOWN. More
by Jwiegand00
Employees Worked With
Don Trexler, Samantha Hedgecock
April 22, 2022
The service department is too expensive! I was there on Tuesday to have my window and digital display repaired and the window was 385 dollars and the radio was 1000 dollars. That is UNBELIEV I was there on Tuesday to have my window and digital display repaired and the window was 385 dollars and the radio was 1000 dollars. That is UNBELIEVABLE that a broken window button would cost that much and the repairs for the radio are more than my car payment itself. I thought I had a lifetime warranty on the vehicle only to find out at the dealership service department that I only had a extended warranty. So I was mislead or down right lied to about a warranty contract that I never even signed! Now I am left with costly repairs for the radio to be replaced and some upholstery repairs that I haven't even mentioned in this review. Securely, Very upset and angry customer! More
by steelersfloyd
Employees Worked With
April 15, 2022
Great Customer Service! Large inventory to choose from. Satisfied Customer! Will definitely recommend to others looking for a truck. Large inventory to choose from. Satisfied Customer! Will definitely recommend to others looking for a truck. More
by Ty Weaver
April 14, 2022
Awesome dealership. Hands down best service and inventory. Definitely gives these guys a shot when you go to buy. Hands down best service and inventory. Definitely gives these guys a shot when you go to buy. More
by Crmit2031
April 13, 2022
Kernersville Dodge had the best inventory around. Very professional and fantastic service. We were short on time and Lee had us in and out in less than an hour. Happy we chose to go with these guy Very professional and fantastic service. We were short on time and Lee had us in and out in less than an hour. Happy we chose to go with these guys!! More
by Shawn.Mccarty
April 12, 2022
I had a great experience here. Brianna was super helpful over email when I inquired about a specific car. I set up my appointment through her and met Daniel when I arrived. Daniel Brianna was super helpful over email when I inquired about a specific car. I set up my appointment through her and met Daniel when I arrived. Daniel did a great job answering any of my questions and filled out our paperwork so fast! I also appreciated him and Don (financial) staying late to finish up my purchase. I will recommend my friends here. More
by browneyedgirl303
April 05, 2022
Everyone was friendly and accommodating. Bobby was so easy to talk to I felt like I've always known him. I have already reccomend the dealership to friends who are searching for a truck. No Bobby was so easy to talk to I felt like I've always known him. I have already reccomend the dealership to friends who are searching for a truck. Not only did I have a good experience but I'm really liking my new Ram. More
by wesnorman53
Employees Worked With
Erica Jones, Bobby Quintero
