
Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My fiance and I have had the worst experiences ever with this dealer. The first sales person, a Latino guy, sold us a lemon that we couldn't even get plated. Another sales person, Jay, talked to one of the this dealer. The first sales person, a Latino guy, sold us a lemon that we couldn't even get plated. Another sales person, Jay, talked to one of the higher-ups who bought back the lemon and sold us a more expensive truck that also has problems (though not as many as the lemon had, as it was in the shop more often than not in the month that we had it). I would NOT recommend this dealership to my worst enemy. In fact, you're better off going to a buy here, pay here dealer. We've just contacted the Dodge Corporate Office to file a complaint against this dealer. More
The dealership was very prompt and made the buying process very easy! I would definitely purchase my next car from them as well. Nico Rivera was amazing to work with! process very easy! I would definitely purchase my next car from them as well. Nico Rivera was amazing to work with! More
Bought a jeep here. Got pressured into a extended warranty.Been Stranded twice now and this place will do everything they can to not honor warranty.I caution anybody to t Got pressured into a extended warranty.Been Stranded twice now and this place will do everything they can to not honor warranty.I caution anybody to take their business elsewhere. More
This has been the most pleasant car buying experience in my 52 years of driving, Carmen Lopez was where I started and it ended with Kenny Sullivan. Both individuals were top notch in customer service, Carme my 52 years of driving, Carmen Lopez was where I started and it ended with Kenny Sullivan. Both individuals were top notch in customer service, Carmen made the deal happen and Kenny was there to finish when I made it to the dealership. I would like to extend my gratitude to Kenny for all of his dedication and follow up as he made me feel valued as a customer and exhibited being an individual that goes above and beyond in customer satisfaction. Best dealership I have ever done business with, they have my recommendation and future business. Shout out to Don Trexler who handled the finance, super guy who makes it easy to understand. Thank you to all of you. More
No pressure. Mac asked what I was looking for, brought two trucks around, gave directions for where to drive and handed me the keys. Great price, clean truck, gr Mac asked what I was looking for, brought two trucks around, gave directions for where to drive and handed me the keys. Great price, clean truck, great service. I was very happy with how things turned out. More
Great place to deal. All staff very friendly beautiful showroom clean and cheerful. Everyone is very friendly and makes you feel at home. Hope to visit again. All staff very friendly beautiful showroom clean and cheerful. Everyone is very friendly and makes you feel at home. Hope to visit again. More
After multiple conversations and waiting for an hour for them to appraise my vehicle they informed me they had decided NOT to sell the vehicle I found on cars.com; the same vehicle I spend more than an hour them to appraise my vehicle they informed me they had decided NOT to sell the vehicle I found on cars.com; the same vehicle I spend more than an hour filling paperwork out! They provided no alternative or concesssion, and just had a general lack of interest in customer service. More
The service center is terrible! I took my jeep in twice under warranty had to rent a car while they “replaced the oil pump” and “changed the oil” then my check engine light comes on I took my jeep in twice under warranty had to rent a car while they “replaced the oil pump” and “changed the oil” then my check engine light comes on I read the code and it says low oil pressure. I then check and the dipstick is dry so I have my ase certified mechanic pull the plug and only two quarts of oil comes out of my jeep! Don’t EVER take a vehicle to them for service! They replaced an oil pump left a dirty filter in and then put a sticker in the windshield saying they changed the oil. Now I’m inconvenienced to have to have my jeep looked at because their mechanics screwed up. More
Contacted Cheyenne Turnage early morning regarding ordering a 2023 Hellcat Redeye Jailbreak that were released an hour prior. I was told she would get back to me. I ended up having to call the dealers ordering a 2023 Hellcat Redeye Jailbreak that were released an hour prior. I was told she would get back to me. I ended up having to call the dealership later that afternoon in fear they would sale out of the allocations. I put a deposit down on the car once she sent the invoice and was told if I was uncertain if I would like the color I could pay another deposit on another allocation and pick the one I want when they come in then just roll the deposit on the other car into the down payment of the car I choose. That told me they had more than one allocation left. I place my deposit on one so as not to tie up someone else chance to get a car. I got a call today 5 days after I placed the deposit that the sales managers friend got the last allocation and I no longer had one. To me sounds like she did not try to put my order in either yesterday or today and someone took my allocation first. This is garbage. Now I can not find another allocation anywhere. Do not do business here. They are not looking out for you just themselves More