Kernersville Chrysler Dodge Jeep Ram

This is the second vehicle that I have purchased from Kernersville. They are always helpful, honest and professional! Kernersville. They are always helpful, honest and professional! More

Saw a car on website. .went to look at it...was told car wasn't even there...they didn't sell it...but was told if the stock number starts with PH then it's not at that dea .went to look at it...was told car wasn't even there...they didn't sell it...but was told if the stock number starts with PH then it's not at that dealership..how am i supposedto know that??? .probably shouldn't have it on the website if it's not available to buy... More

We live 5 1/2 hours from the dealership. My husband found the Ram that he wanted online. We struck up a deal by email, photos, etc. This was a trade in- cash deal so no financing. We were My husband found the Ram that he wanted online. We struck up a deal by email, photos, etc. This was a trade in- cash deal so no financing. We were told they may allow a little more on trade in once they saw our vehicle in person. We were told to bring a cashiers check since we were out of state. We gave a $1000 non refundable deposit with a credit card. We weren’t sent an email copy of the contract. We guessed at the amount needed and took a cashiers check and a little extra cash with us for the deal. Once we got there we were met by a different salesman than the one we originally talked with. He brought out the contract and we saw an almost $900 administrative fee added on. We weren’t informed of this up front. The sales manager was very apologetic about this and did offer to refund our deposit. She told us we should have been sent a copy of the contract before we made the trip to the dealership. While this was not a dealbreaker it was upsetting. We felt like the salesman misled us and figured if we drove that far then we would still take the truck. We did buy and everyone at the dealership was nice. The purchase was very fast and easy. But if you’re out of state make sure you get the contract emailed. We would buy from this dealership again but would make sure that we had a contract in hand when making the deal. More

Great inventory. Great price. Very knowledgeable sales people and Mary was fantastic at showing me the features on this car ! The customer care team sent me a good vi Great price. Very knowledgeable sales people and Mary was fantastic at showing me the features on this car ! The customer care team sent me a good video answering a question I had. More

31 Dodge was awesome from start to finish. They gave me a firm price and that didn’t change throughout the process. They gave me a firm price and that didn’t change throughout the process. More

Sales person was super nice and explained everything in details. I was walked through the entire process. details. I was walked through the entire process. More

First time there and it was great, I got my first Jeep that I am in love with. little nervous at first but Mike hardy helped us. Much appreciated! We walked around a bit and he come right up after his sec that I am in love with. little nervous at first but Mike hardy helped us. Much appreciated! We walked around a bit and he come right up after his second break and helped me what I needed and knew where she was at. He was right on spot! I will be back because he made it feel like home, a nice place and very trustworthy/ respectful. There was no awkward silence and made sure it was the right Jeep and if I had any questions that I would let them know! Again I appreciate your service there and hope to see everyone I saw there again. I recommend them because they have nice vehicles in stock and they seem to take care of them. Very responsible crew. More

Charlie gets a "5 STAR" rating from us! !!! Charlie was the most patient and informative sales person we have dealt with in a lot of years. No pressure, understanding of our needs. Charlie k !!! Charlie was the most patient and informative sales person we have dealt with in a lot of years. No pressure, understanding of our needs. Charlie knows the meaning of customer service and customer satisfaction. More

Wonderful people to work with. Not only do they help you find the perfect car, they also point out the good AND the bad features for you. Everyone is very friendly, they went abo Not only do they help you find the perfect car, they also point out the good AND the bad features for you. Everyone is very friendly, they went above and beyond my expectations, and when it's time for another vehicle, I will most definitely be going back. More

Kernersville Chrysler Dodge Jeep Ram, was a pleasure to do business with. I encountered an issue and they acted to quickly to make it right! 10/10 would buy again. do business with. I encountered an issue and they acted to quickly to make it right! 10/10 would buy again. More