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Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
1,192 Reviews
We at Kernersville Chrysler Dodge Jeep Ram strive to a make your new vehicle purchase a pleasant and enjoyable shopping experience. When you visit our dealership you will be treated as the valued guest that you are. It is our stated policy that you will be treated as a valued guest everyday, every time,without fail..NO exceptions. Our dealership has more new and used cars for sale than many other local dealers, if we don't have the specific car you want, we will find it for you.
Feel free to browse our new inventory of any Chrysler 300, Chrysler 200, Chrysler 200 Convertible, or Town and Country. While in our new showroom you can also choose the best Dodge Avenger, Charger, Challenger, Journey, Grand Caravan, Durango. Be sure to check out the RAM 1500, RAM 2500 and RAM 3500 plus we also carry Jeep Patriot, Compass, Grand Cherokee, Wrangler and Wrangler Unlimited.
If a pre-owned car, truck, minivan or SUV meets your needs, we carry a full line of inventory that includes a wide selection All domestic makes--GM (Cadillac, Chevrolet, Pontiac, GMC and Buick), Ford, Lincoln, Mercury and Saturn. Some of our customers prefer imports; we also carry a full line of Honda, Nissan, Toyota, Kia, Hyundai, Volkswagen, Mitsubishi and Mini products.
Our full service dealership is located in Kernersville NC, just between Winston Salem, Greensboro and High Point , so we are easy to get to from anywhere in the Triad and it is our goal that every customer will leave satisfied, no matter what automotive service is required. Call us today at (888) 780-2395 to learn more.
We have a great relationships with over 40 lending institutions that leads to many financing options for you to choose from. Everything from 0% Financing to guaranteed credit approval, it's all here at Kernersville Chrysler Dodge Jeep Ram.
Our Five Star Certified dealership has a remarkable reputation in our Sales Department , Service Department and Parts Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,192 reviews
June 13, 2023
The finance manager Angela, Mary, and Erica Jones were incredibly helpful with this process. Would recommend anyone to come here to do business. Best part was the process was fast! incredibly helpful with this process. Would recommend anyone to come here to do business. Best part was the process was fast! More
by CharlesJStalling
June 12, 2023
Absolute disaster. Worst dealership experience ever. I found a power wagon at Kernersville that had all the options I wanted. I proceeded to fill out a form on the Worst dealership experience ever. I found a power wagon at Kernersville that had all the options I wanted. I proceeded to fill out a form on the Kernersville website and was contacted by Amparo in internet sales, who took a $500 deposit and said it was to hold the power wagon but applicable to any vehicle at the dealership if I changed my mind. Amparo was timely with responses and easily earned my trust. Amparo ran credit, gave me final numbers, and everything looked like a go. I told Amparo that I may look at an upgraded model from the power wagon, like an upfitted truck or a Limited. Amparo texted that she would have the dealership hold on detailing out the power wagon until I make a decision. I was a little confused about the delivery policy Amparo cited versus the web site so I decided to drive my trade to Kernersville, which is about 14 hours from New Orleans and drive the power wagon back. I drove straight through and arrived around noon on Saturday. I was greeted and informed that Lee Smith would be my salesperson as Amparo was off. I said OK, no problem. Lee Smith commented that Amparo doesn't do any sales anyway and only sets appointments for the sales staff. Still OK, no problem. I'm here to buy a truck. I want to note here that still, I was under the impression that I was an Internet Sale, having booked through the website and being handled by an Internet rep (Amparo). I'm still confused as to whether I was kicked over to retail sales rather than internet sales as this point will become important later. I should have seen the red flags and left sooner. There was an older couple standing within arms reach asking about vehicle trim details. Lee Smith asked me to hang out a minute while he "got rid" of the couple because they "weren't buying anything anyway." That could have been my family he's "getting rid" of, he doesn't know who I am or who I'm related to. Around this time the next indignity came Lee Smith handed me the keys, pointed out to the lot and said go find the power wagon, it's in "what we call the diesel row." In 35 years of car buying I've never had a salesperson tell me to go find a vehicle in a dealership I've never visited before in my life. I don't know what a diesel row is. Lee Smith mentioned that they have three lots and from the website I recall there being several hundred vehicles in inventory. Anyway I took the keys and went hunting for the power wagon. I found the power wagon after some time, clicking on the remote to make the truck alarm chirp and echo-locating it like a bat. The power wagon was everything I expected, with the exception of the paint. The fire red on the website didn't resemble the fire red in person. The red had kind of a salmon or fuchsia tone in it. I tried to make peace with the color but in the end I could not have this in my driveway. I went back to the office, found Lee Smith, and said we need to look at other trucks. Lee Smith showed me a silver billet 2500 Limited that was like a dream come true. The problem was that it was around $99K instead of the $65K for the power wagon. That's a big jump. While Lee was running the payment numbers I looked up the truck on the website so I could see the window sticker and I was shocked. The website has the truck "Internet Price" of about $92K while the MSRP is $99K. That's $7,000 difference or almost 10% discount. Real money. I was confused and angry. I should have left then. I repeated the cost to Lee Smith a few times during the conversation. "So this is $99k, right? He kept saying yes. Remember I'm an Internet Customer, serviced by an Internet Sales Rep. The conversation starts at the Internet Price of $92k. I felt like we were both getting frustrated and I wasn't about to rudely argue in public so long story short I took my kid and left for the 14 hour drive back to New Orleans. Kernersville CDJR lost my trust period. More
by CJ Wolff
Employees Worked With
June 12, 2023
Outstanding Customer Service and Extensive Selection at Kernersville Dodge, Thanks to Mary! Review: I recently had the pleasure of visiting Kernersville Dodge, and I must say that my experience was not Kernersville Dodge, Thanks to Mary! Review: I recently had the pleasure of visiting Kernersville Dodge, and I must say that my experience was nothing short of exceptional. From their remarkable customer service to their vast selection of vehicles, this dealership truly stands out among the rest. I want to particularly highlight the incredible assistance provided by Mary, one of their sales representatives. First and foremost, the customer service at Kernersville Dodge is unparalleled. From the moment I stepped foot in the dealership, I was greeted with warmth and professionalism. The staff members were attentive, knowledgeable, and genuinely interested in helping me find the perfect vehicle. Mary, in particular, went above and beyond to ensure that all my questions were answered and that I felt comfortable throughout the entire process. Mary's expertise and dedication were evident from the start. She listened attentively to my needs and preferences, providing valuable insights and recommendations tailored to my requirements. Her deep understanding of the available inventory allowed her to effortlessly guide me through the extensive selection of vehicles at the dealership. Mary's friendly and approachable demeanor made the experience enjoyable, as she patiently addressed all my concerns and took the time to explain the features and benefits of various models. Furthermore, Kernersville Dodge boasts an impressive array of vehicles. Whether you're looking for a sleek sedan, a versatile SUV, or a powerful truck, this dealership has it all. Their inventory is diverse, offering a wide range of makes, models, and trims to suit every preference and budget. Mary's thorough knowledge of the inventory was invaluable in helping me narrow down my choices and find the perfect vehicle that met all my needs. In addition to their exceptional customer service and extensive selection, Kernersville Dodge also provided a seamless and efficient purchasing process. The dealership ensured that all paperwork was handled promptly, and they worked with me to secure a financing option that fit my budget. I appreciated the transparent and straightforward approach, which made the entire buying process stress-free. Overall, my experience at Kernersville Dodge exceeded my expectations in every aspect. Their outstanding customer service, exemplified by Mary's dedication and expertise, combined with their vast selection of vehicles, makes this dealership a top choice for anyone in the market for a new or used vehicle. I highly recommend visiting Kernersville Dodge and specifically reaching out to Mary for an exceptional car-buying experience. More
by shanecraig
June 06, 2023
Clinton was very kind and also very knowledgeable. He was able to help me get in and out with lots of valuable information He was able to help me get in and out with lots of valuable information More
by Chbell123
June 06, 2023
Very good to deal with, second time in year and a half. A lot of inventory to choose from and nice staff! A lot of inventory to choose from and nice staff! More
by Billy
Employees Worked With
June 05, 2023
dealership was very attentive and quick to get the deal done. delivery was over 250miles , but was free anyway . had a great experience dealing with kernersville dodge will buy again from them. done. delivery was over 250miles , but was free anyway . had a great experience dealing with kernersville dodge will buy again from them. More
by bowley.todd
June 04, 2023
Over the top PERFECT experience. Nothing about this purchase could have been better. The staff went above and beyond anything I have ever experienced in 54 years. Nothing about this purchase could have been better. The staff went above and beyond anything I have ever experienced in 54 years. More
by Brent Amos
Employees Worked With
Other Employees :
Dakota in internet Sales and Doug that showed me through the truck
June 04, 2023
Easiest car buying experience that I have ever had. Very honest, straightforward, and incredible pricing. You aren’t going to find a better deal or have a more stream lined experience anywhere else. Very honest, straightforward, and incredible pricing. You aren’t going to find a better deal or have a more stream lined experience anywhere else. More
by Damon Lichtenberger
Employees Worked With
June 03, 2023
Jose and April were both very helpful in getting us into a new ram truck. I would recommend this dealership to anyone looking to save money and being treated like family. a new ram truck. I would recommend this dealership to anyone looking to save money and being treated like family. More
by packstravel
June 01, 2023
Had a great experience! Everyone was very nice and friendly. Omar was great. Everything was super easy and quick! I would definitely recommend thus dealership to anyone. Everyone was very nice and friendly. Omar was great. Everything was super easy and quick! I would definitely recommend thus dealership to anyone. More
by AMANDA
