
Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,202 reviews
I’ve purchased 3 trucks from this dealership and always had a good experience. I live several states away so depend entirely on the online advertising and the salesperson to get us to the finish line. On m had a good experience. I live several states away so depend entirely on the online advertising and the salesperson to get us to the finish line. On my most recent purchase, a 2023 Ram 3500 dually, I really wanted heated seats (I live in Ohio) and apple car play. I searched through inventory until I found one with those features in my price range. Worked through the sales deal, flew into North Carolina, arrived at dealership in the evening and signed papers. On my drive home I realized no heated seats and no car play as advertised clearly on their website. I was strung along for a week asking for positive reviews as they told me they would handle the situation. At the end of the day the resolution was to sell me a heating element at my cost and to go get a new stereo aftermarket at my cost. These items added a ton of value to the vehicle and were crucial in my purchasing of the vehicle. They’ve danced around a resolution, never had a manager call me even though I asked several times, and have since written me off. I’ve spent over 200k at this dealership and have sent countless others to the dealership over the last 5 years. It’s a lot of money for me and I have never felt less respected and taken care of as a customer. It was extremely unprofessional of them to ask me for s positive review before I received my truck and I’m so thankful I didn’t do that now. I’ve always given high scores to Kernersville, but from this point forward myself and my friends business will be going elsewhere. People often say “Why don’t you buy local?” And I tell them because I always felt like dealing with you guys was like dealing local. I was treated well. That is no longer the case. Be VERY careful dealing with this dealership. Their advertising is false . More
Mary is the best to work with at that dealership, she gets things done, and make sure things are always taken care of the right way, I wouldn’t want to deal with nobody else but her, and she makes buying gets things done, and make sure things are always taken care of the right way, I wouldn’t want to deal with nobody else but her, and she makes buying a vehicle very easy, and I will always buy from Mary for my North Carolina and South Carolina fleet . They don’t make sales ladies like Mary so please don’t ever quit there. Thanks for all your help Rudy Baxley Southern Plantation Properties More
Very professional and timely with deal making. Knowledgeable about the vehicles they sell. Ten out of ten Knowledgeable about the vehicles they sell. Ten out of ten More
Charlie is great to work with he will get you what you want and no hassle. want and no hassle. More
Kernersville Chrysler Dodge Jeep Ram is a great dealership. I would recommend them to all my friends and family. dealership. I would recommend them to all my friends and family. More
I was rudely hung up on after being a customer for 7. 5 years! I called asking a question in my attempt to explain what I was trying to ask I was laughed at and hung up on. I called back they didn’t answe 5 years! I called asking a question in my attempt to explain what I was trying to ask I was laughed at and hung up on. I called back they didn’t answer it was the 4th time calling back that they answered I am beyond upset very unprofessional to hang up on someone when they have questions. I needed to schedule a service appointment but was not able to because I was hung up on! More
It could not have been easier. Great value and awesome customer service. Love the dealership! Great value and awesome customer service. Love the dealership! More
Omar was wonderful to work with. Purchased Gladiator last week and planning on purchasing a wrangler with him soon. Top notch salesman and Dealership. Purchased Gladiator last week and planning on purchasing a wrangler with him soon. Top notch salesman and Dealership. More
Very poor customer service! Attempted to reach John Pwell numerous times by phone with no response, regarding a repair poorly done by KTD which i was refered by Kernersville Dod Attempted to reach John Pwell numerous times by phone with no response, regarding a repair poorly done by KTD which i was refered by Kernersville Dodge. DO NOT PURCHASE here! More