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Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
1,192 Reviews
We at Kernersville Chrysler Dodge Jeep Ram strive to a make your new vehicle purchase a pleasant and enjoyable shopping experience. When you visit our dealership you will be treated as the valued guest that you are. It is our stated policy that you will be treated as a valued guest everyday, every time,without fail..NO exceptions. Our dealership has more new and used cars for sale than many other local dealers, if we don't have the specific car you want, we will find it for you.
Feel free to browse our new inventory of any Chrysler 300, Chrysler 200, Chrysler 200 Convertible, or Town and Country. While in our new showroom you can also choose the best Dodge Avenger, Charger, Challenger, Journey, Grand Caravan, Durango. Be sure to check out the RAM 1500, RAM 2500 and RAM 3500 plus we also carry Jeep Patriot, Compass, Grand Cherokee, Wrangler and Wrangler Unlimited.
If a pre-owned car, truck, minivan or SUV meets your needs, we carry a full line of inventory that includes a wide selection All domestic makes--GM (Cadillac, Chevrolet, Pontiac, GMC and Buick), Ford, Lincoln, Mercury and Saturn. Some of our customers prefer imports; we also carry a full line of Honda, Nissan, Toyota, Kia, Hyundai, Volkswagen, Mitsubishi and Mini products.
Our full service dealership is located in Kernersville NC, just between Winston Salem, Greensboro and High Point , so we are easy to get to from anywhere in the Triad and it is our goal that every customer will leave satisfied, no matter what automotive service is required. Call us today at (888) 780-2395 to learn more.
We have a great relationships with over 40 lending institutions that leads to many financing options for you to choose from. Everything from 0% Financing to guaranteed credit approval, it's all here at Kernersville Chrysler Dodge Jeep Ram.
Our Five Star Certified dealership has a remarkable reputation in our Sales Department , Service Department and Parts Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,192 reviews
June 26, 2023
Very poor customer service! Attempted to reach John Pwell numerous times by phone with no response, regarding a repair poorly done by KTD which i was refered by Kernersville Dod Attempted to reach John Pwell numerous times by phone with no response, regarding a repair poorly done by KTD which i was refered by Kernersville Dodge. DO NOT PURCHASE here! More
by mbooth
Employees Worked With
June 25, 2023
Very professional and did everything they said they would Got to the dealership and was taken care of in a very effective manner Very polite and professional staff would Got to the dealership and was taken care of in a very effective manner Very polite and professional staff More
by rgilbert
June 25, 2023
Excellent staff and salesman. Matt Breedlove had me squared away with a deal that I couldn’t pass up. Matt Breedlove had me squared away with a deal that I couldn’t pass up. More
by kasbury74
Employees Worked With
June 25, 2023
Worked the deal over the phone,it was quick and easy. They gave me good trade in money and delivered to my office. This is my 3rd new Ram 2500 limited They gave me good trade in money and delivered to my office. This is my 3rd new Ram 2500 limited More
by Jeff Good
Employees Worked With
Savanna
June 23, 2023
Great experience, selection, and service. Mike Smith was very professional, patient, and willing to go the extra mile. They even installed extra options (running boards) and washed the truc Mike Smith was very professional, patient, and willing to go the extra mile. They even installed extra options (running boards) and washed the truck before we left! Awesome job! More
by Jennings Family
Employees Worked With
June 22, 2023
The personnel at the car dealership was top notch from their inventory to the closing. their inventory to the closing. More
by j3e1hitt
June 19, 2023
I just want to start off by saying, I’ve purchased many vehicles in my time and Kernersville Chrysler Dodge Jeep Ram is by far my best experience. I researched for several months to locate a 2022 Ram 1500 vehicles in my time and Kernersville Chrysler Dodge Jeep Ram is by far my best experience. I researched for several months to locate a 2022 Ram 1500 with a Black Widow package. Residing in Naples, FL., I was in contact with several dealerships in my area and none would budge on negotiating/matching the price that I found at Kernersville Chrysler Dodge Jeep Ram of NC. I never thought I would of driven 12 hrs to purchase a vehicle but I did and would again. The price difference was approximately $7k less than one Florida dealership. I placed a deposit to hold the vehicle with Samantha Steptoe and started the paperwork process. Upon my arrival at the dealership, I was introduced to Mary Badgett (sales associate). She was very much aware of my long journey and had the vehicle prepped for delivery and the paperwork ready for my review and approval. I must say, upon speaking with Mary, you can see how much she enjoys her position and how knowledgeable she is with the vehicles that are sold at Kernersville Chrysler Dodge Jeep Ram. I found Mary to be polite and honest. Upon my approval of my traded vehicle price (which was at the top end of KBB'S value) I moved onto finance. I was introduced to Angela Adcock (finance manager) to review my finance options and available extended warranty coverage for my vehicle. Angela was very helpful and knowledgeable reviewing all of the available options in great detail. If you want to buy a car from someone with honesty, integrity and great customer service, this is your dealership. Thanks Kernersville Chrysler Dodge Jeep Ram for the excellent service. Warm Regards Salvatore N. 6/2023 More
by Sal
June 19, 2023
They are unbelievably kind and caring! They go above and beyond what you need and truly are a great dealership! They go above and beyond what you need and truly are a great dealership! More
by NickFulford
June 15, 2023
Like every other dealer I've experienced, never would I thought bringing my truck back to selling dealer I'd have same experience. On Friday May 12, 2023 I brought my 2022 Ram 3500 Laramie Sport in for thought bringing my truck back to selling dealer I'd have same experience. On Friday May 12, 2023 I brought my 2022 Ram 3500 Laramie Sport in for 100k service. Jennifer assisted me as my service advisor with a young man in training. I allowed them to take care any and every recommendation that was listed which cost me exactly $2,724.77 (LOF, Differential flushes, Coolant, Transmission, Filters, & Brakes). Long Story short, no appointment was made and upon my arrival I was told they are booked, but due to all the services I'm asking to be checked they just happen to find some time to not only squeeze me in but have my vehicle ready for pick up next day. Conversing with Jennifer and service department crew I stressed to her how much bad experience I have going to other dealers and being told go back to selling dealer. Now that I'm at selling dealer I'd hope to have a good relationship and understand my travels upon services. Jennifer assured upon swiping my card if I ever need service and going to be in the area just give her a heads up and she'll get me taken cared. Jennifer showed all the willingness and joy upon servicing me as she was cashing me out. Since leaving the dealership Jennifer has reached out to me numerous of times assuring my service was great and continue to remind me a survey was going to be coming to my email. Wednesday June 14 I sent a heads up text to Jennifer my travels will be local and I'm due for oil change. I got a reply back 9:27am the next day June 15 "Unfortunately we are completely booked until tomorrow" Myself being a owners operator I decided to cancel my cancel my next trip and wait for the following day for service. I followed up with Jennifer informing I'd be staying to recieve service the following day. Not receiving a reply I reached back out to Jennifer for confirmation since my trip is now canceled. 11:12am I received a response: "We do not have any availability until Tuesday for any type of Service" and in my reply "Every dealership is the exact same.. I never made appointment for last service but due to me having so much getting done time is always found for big services, when I return for lof after big services no dealers can find time it's quite disturbing and makes me not want to come back to service. I'd respect if you found the time and gave me same service as if I was spending the 3500 I spend my last service. But since it's no profits in this job its not a priority to squeeze me in like I was squeezed in last non appointment visit. Note I will not return for service and I will be leaving a review of my opinion as you been asking me to complete survey. More
by Hondaboyeg6
Employees Worked With
Jennifer
June 14, 2023
Great experience . Entire team was very knowledgeable and explained all details (price , features etc) . Car was delivered by a true professional. Entire team was very knowledgeable and explained all details (price , features etc) . Car was delivered by a true professional. More
by Justyna Gagulska
