Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Loriann is the best service advisor ever!!!!!!!she is what makes the service dept run, no one else works hard like she does, she busts her butt all the time what makes the service dept run, no one else works hard like she does, she busts her butt all the time More
Leon is a great salesman and very friendly.hope you enjoyed your lunch.I recommend doing busy with him to friends and family.hope to see you again. enjoyed your lunch.I recommend doing busy with him to friends and family.hope to see you again. More
I would have liked to have received a CarFax for the used Ford Escape I purchased. I ended up paying more than what was advertised, ($11,500 vs $10,985) plus a $499.50 fee for "Administrative Services" whic Ford Escape I purchased. I ended up paying more than what was advertised, ($11,500 vs $10,985) plus a $499.50 fee for "Administrative Services" which I was told about. More
We were looking for a used truck. From other dealers we had been given the run around. We had a loan pre approved from our credit union. Mr. Pickard showed us where he could get us a loan for less interes had been given the run around. We had a loan pre approved from our credit union. Mr. Pickard showed us where he could get us a loan for less interest and in a new truck. I thought he was kidding but he wasn't. He was so helpful! We were treated like we were someone and what we wanted mattered. Thank you Scott Pickard and Kernersville Dodge. We will and have all ready recommended you to others. More
We live out of town and found the vehicle that we loved online at this dealership. My friend contacted the dealership to inquiry about the vehicle and spoke with Larissa Santos. She was very knowledgeabl online at this dealership. My friend contacted the dealership to inquiry about the vehicle and spoke with Larissa Santos. She was very knowledgeable and provided good information as to the steps that needed to be taken to get financing. After arriving at the dealership, we worked with Mike Widener who was the best car salesmen that I have ever worked with. He was very knowledgeable, helpful, and had a great personality. There was no pressure at all with him. Overall, this was a great car buying experience for the both us. The customer service was excellent. I would definitely purchase another vehicle at this dealership. More
My husband and I bought a truck in may 2012 and paid $19k for this truck. We put $2000. Down and bank financed the rest of it. They knew this truck was being bought for work purposes. We were never offered a for this truck. We put $2000. Down and bank financed the rest of it. They knew this truck was being bought for work purposes. We were never offered an extended warranty on the truck, not one time. If we had been offered the extended warranty, we would have gladly purchased the warranty. We found out the reason after 8 months was the bank capped us at a payment of $400. A month but it could have been offered with a little money down and we could have made monthly payments to cover the rest from the owner Blake, but that was never once offered. Three weeks after we bought the truck, it started acting up. It sounded like a Jake brake of a semi. Talked to our local mechanic as we were out of state on business. we called the dealer, talked Greg McLaughlin (spelling?). He was going to check into some things and call us back. He never called us back and I should have called them again when he didn't return my call. This was my first mistake. I should have taken the truck back right then. This happened two more times. At this point, I started losing oil out the blowby tube at a rate of 1 quart every 1000 miles. After we made 5 payments on our truck, and on November 19th, our engine blew in our Dodge. We were using/losing 1 quart of oil every 100 miles, tons of blowby, and oil leaking out all over the engine. We came back home, my wife got a job, I'm still trying to get back to work, we're 3 payments behind and they'll be taking the truck this Friday if we can't get the $1200. We owe them for our payments. We have contacted the dealership, even taken the truck up there to see about getting it fixed, and the owner Blake offered us 3 options in which he is now, not even answering my phone calls. this is the first time that we've ever spent this much money on a vehicle, and the only time. I will never spend this much on a truck again unless I have cash or can get a warranty. I also will not deal with a dealership again, not this one or any. This truck was well taken care of in the 6 months we were driving with it. We changed the oil per the Dodge dealership in MI every 6k to 8k miles (since it was highway miles), we added oils (diesel kleen, lucas oil etc) per Dodge dealership. The truck has now been down almost 3 months, and no one is willing to help us. Blake will not even answer my phone calls. Ford told us they would have never let this happen!! More
This is our second time coming to Kernersville Dodge. We loved our first experience in which we also bought from Leon Hughes. He is an amazing salesman who is brutally honest and very informative. He was fr loved our first experience in which we also bought from Leon Hughes. He is an amazing salesman who is brutally honest and very informative. He was friendly as could be and very well business oriented. I will never buy a car from anyone as long as he is selling cars. I have referred a few people to him and the dealership. We had 2 amazing trips there and left excited both trips thanks to Leon and the staff! More
Good experience, got the vehicle I've been looking for. Just took forever to get into financing as there were several buyers ahead of me so hunger and cold dampened my experience. Popcorn not an option for Just took forever to get into financing as there were several buyers ahead of me so hunger and cold dampened my experience. Popcorn not an option for me. Charlie was a gem! More
We went in to sell the dealership a vehicle we had bought We went in to sell the dealership a vehicle we had bought from them 3 years ago. Charlie didn't pressure us to trade, but allowed us to look at thei We went in to sell the dealership a vehicle we had bought from them 3 years ago. Charlie didn't pressure us to trade, but allowed us to look at their inventory on the computer. After we purchased a new Jeep, Charlie stayed with us until we did the paper work. Afterwards, he helped us move our personal items from the traded car into the new one. From past experiences with maintenance, I know we will get good service from them. More
Charlie was very patient with us as we looked at several different types of vehicles and was very willing to let us test drive whatever we liked. We felt he was very honest with us and our little kids love different types of vehicles and was very willing to let us test drive whatever we liked. We felt he was very honest with us and our little kids loved him! The financial process was quick and painless. We would HIGHLY recommend Charlie and Kernersville Chrysler Dodge Jeep and plan to do business with them again! More