Kernersville Chrysler Dodge Jeep Ram

I have left several voicemails for Leon in regards to a question and have not gotten any followup. No one has contacted us since we purchased the vehicle in anyway. Leon seems to have too many things goi question and have not gotten any followup. No one has contacted us since we purchased the vehicle in anyway. Leon seems to have too many things going on at once. The evening we purchased our vehicle, I know we sat around and waited for a long time because he was dealing with at least 2 other customers. We were given incorrect information on some of the features of the vehicle. I love the van, but am not crazy about the dealership. More

Leon was a pleasure to work with. Great with people and just a great guy. Walked out with a 2011 Nissan versa. I'm very happy with the car and experience!!! Ask for Leon! just a great guy. Walked out with a 2011 Nissan versa. I'm very happy with the car and experience!!! Ask for Leon! More

they got me in the truck for my business they was kind and help anyway they could pricing on there veichles are reasonable and work with you to help meet your needs and help anyway they could pricing on there veichles are reasonable and work with you to help meet your needs More

At first I was disappointed because when I walked in the door, no one acknowledge my presence. Then Mr. Hughes walk through the showroom asked if I was being help and I replied no and he offered to help me door, no one acknowledge my presence. Then Mr. Hughes walk through the showroom asked if I was being help and I replied no and he offered to help me and he did. Mr. Hughes was very informative and helpful in my selection. I was able to leave the dealership that night with a car of my choice and I felt good about my experience with the salesman and the dealership. I would refer people to your dealership and to Mr. Hughes. More

Had an excellent experience with Leon and the sales dept. The experience was not as good with the Finance dept. Monthly payment was higher than sales and I had agreed on. Finance manager seemed very busy The experience was not as good with the Finance dept. Monthly payment was higher than sales and I had agreed on. Finance manager seemed very busy and at first brushed it off and kept pushing papers to sign until I persisted to get the payment that sales and I had agreed on. More

I purchased a new Dodge Ram 2500 at Kernersville. The buying experience was nice as was each person I delt with. The one thing I want to point out to any future buyer is a small hidden fee. I am from Ke buying experience was nice as was each person I delt with. The one thing I want to point out to any future buyer is a small hidden fee. I am from Kentucky and wanted to pay my taxes myselft locally but the dealership would not let me do this. I felt they were figuring my taxes wrong but ended up buying the truck and paying them my taxes and they would forward that to the Commonwelth of Kentucky. When I go to get my tags the taxes due were less than what I had paid Kernersville so I called and they said they would send out a check for the difference. A month later I recieve the check for less than the correct amount. When I called back I was told the thrid party company they use to take care of their taxes charges $116. It's not a huge deal but it's a hidden fee you will pay. I do not do business that way and don't think it's right for them to hide this fee. This fee is on top of the $499.50 administrative fee they charge. I would just suggest going over all fees while doing the paperwork. If you good with it I would recommend Kernersville, this small item just left a bad taste in my mouth. More

I had a great experience at this dealership. I would recommend it to everyone. Great Customer service, great pricing, great cars. I found my car online at work and drove over to the dealership the next recommend it to everyone. Great Customer service, great pricing, great cars. I found my car online at work and drove over to the dealership the next morning. 2 hours later I was driving home with the car I wanted. This company had dedicated salesmen that care for the public. I was treated with kindness and fairness from everyone in the company. I would reccomend to everybody. More

I had a great experience buying my truck here. I was a little timid driving the Dodge Ram 1500 quad cab, but Brandon helped me feel more comfortable in the truck. He introduced me to his sales manager an little timid driving the Dodge Ram 1500 quad cab, but Brandon helped me feel more comfortable in the truck. He introduced me to his sales manager and service dept manager, which was very helpful (along with making an individual more comfortable about bringing their vehicle back to that dealership for service. After I decided to purchase the vehicle, I noticed that it was missing 2 lug nuts on the rear wheels. We took it back to the service department and while they were checking it out Brandon was kept me company and carried on a conversation while I was waiting. I was told that it would take about 2 hours to get new bolts installed (the old ones were stripped). I didn't have time to wait and asked if I could bring it back on Thursday. I was told no problem. Took my truck back on Thursday, didn't make an appointment time, and they had it all taken care of in under 2 hours, which tells me that even though I didn't have a set appointment time they took my truck back there immediately and started working on it. Overall, I thought that the customer service that I received from everyone involved was amazing and I will most definitely recommend this dealership and sales person to anyone I know who is looking to buy a vehicle. More

I purchased a 1999 Lexus LS400 from this dealership. I had to point out 3 things that needed to be taken care of prior to my buying the car. However, one very important thing that was overlooked during t had to point out 3 things that needed to be taken care of prior to my buying the car. However, one very important thing that was overlooked during their inspection was that the passenger side view mirror was BROKEN - the mirror, which had been previously repaired, was positioned into place when I was test driving the car. Once I got on the interstate after purchasing the car, the entire mirror unit fell OUT of the housing. To me, this was a safety issue, and should have been detected when the car was inspected by the mechanics. The mirror being fully electronic (memory / heated) is going to cost me approximately $500.00 to get replaced. It just hangs there. The sales manager refused to assist me in getting this replaced. Granted, I got the car for somewhat below KBB value, but it was not perfect by any means. I *did* request a spare key, as it only has (1), and they gave me a credit for $150.00 to get a new key, which actually costs about $300 from Lexus. The staff was polite (of course, since they were selling an $8K used car), but had this been noticed prior to my purchasing the car, I would have insisted on its being replace/repaired. Unfortunately, the mirror was apparently pushed into place for temporary use. If you buy a used car from them, make SURE you check the car out fully, so that you don't get stuck having to spend even more money to get it in proper condition! More

Charlie Johnston was very friendly, patient, and a huge help to us. At no time did we feel rushed or pressured to make a decision. Unfortunately I can't say that about all of the sales associates that we help to us. At no time did we feel rushed or pressured to make a decision. Unfortunately I can't say that about all of the sales associates that we encountered during this car search and and we are grateful for such a positive experience. We would absolutely recommend this dealership because not only was Charlie terrific to work with, so was everyone else we met there. Thank you! More