Kernersville Chrysler Dodge Jeep Ram

I purchased a new Dodge Ram 2500 at Kernersville. The buying experience was nice as was each person I delt with. The one thing I want to point out to any future buyer is a small hidden fee. I am from Ke buying experience was nice as was each person I delt with. The one thing I want to point out to any future buyer is a small hidden fee. I am from Kentucky and wanted to pay my taxes myselft locally but the dealership would not let me do this. I felt they were figuring my taxes wrong but ended up buying the truck and paying them my taxes and they would forward that to the Commonwelth of Kentucky. When I go to get my tags the taxes due were less than what I had paid Kernersville so I called and they said they would send out a check for the difference. A month later I recieve the check for less than the correct amount. When I called back I was told the thrid party company they use to take care of their taxes charges $116. It's not a huge deal but it's a hidden fee you will pay. I do not do business that way and don't think it's right for them to hide this fee. This fee is on top of the $499.50 administrative fee they charge. I would just suggest going over all fees while doing the paperwork. If you good with it I would recommend Kernersville, this small item just left a bad taste in my mouth. More

I had a great experience at this dealership. I would recommend it to everyone. Great Customer service, great pricing, great cars. I found my car online at work and drove over to the dealership the next recommend it to everyone. Great Customer service, great pricing, great cars. I found my car online at work and drove over to the dealership the next morning. 2 hours later I was driving home with the car I wanted. This company had dedicated salesmen that care for the public. I was treated with kindness and fairness from everyone in the company. I would reccomend to everybody. More

I had a great experience buying my truck here. I was a little timid driving the Dodge Ram 1500 quad cab, but Brandon helped me feel more comfortable in the truck. He introduced me to his sales manager an little timid driving the Dodge Ram 1500 quad cab, but Brandon helped me feel more comfortable in the truck. He introduced me to his sales manager and service dept manager, which was very helpful (along with making an individual more comfortable about bringing their vehicle back to that dealership for service. After I decided to purchase the vehicle, I noticed that it was missing 2 lug nuts on the rear wheels. We took it back to the service department and while they were checking it out Brandon was kept me company and carried on a conversation while I was waiting. I was told that it would take about 2 hours to get new bolts installed (the old ones were stripped). I didn't have time to wait and asked if I could bring it back on Thursday. I was told no problem. Took my truck back on Thursday, didn't make an appointment time, and they had it all taken care of in under 2 hours, which tells me that even though I didn't have a set appointment time they took my truck back there immediately and started working on it. Overall, I thought that the customer service that I received from everyone involved was amazing and I will most definitely recommend this dealership and sales person to anyone I know who is looking to buy a vehicle. More

I purchased a 1999 Lexus LS400 from this dealership. I had to point out 3 things that needed to be taken care of prior to my buying the car. However, one very important thing that was overlooked during t had to point out 3 things that needed to be taken care of prior to my buying the car. However, one very important thing that was overlooked during their inspection was that the passenger side view mirror was BROKEN - the mirror, which had been previously repaired, was positioned into place when I was test driving the car. Once I got on the interstate after purchasing the car, the entire mirror unit fell OUT of the housing. To me, this was a safety issue, and should have been detected when the car was inspected by the mechanics. The mirror being fully electronic (memory / heated) is going to cost me approximately $500.00 to get replaced. It just hangs there. The sales manager refused to assist me in getting this replaced. Granted, I got the car for somewhat below KBB value, but it was not perfect by any means. I *did* request a spare key, as it only has (1), and they gave me a credit for $150.00 to get a new key, which actually costs about $300 from Lexus. The staff was polite (of course, since they were selling an $8K used car), but had this been noticed prior to my purchasing the car, I would have insisted on its being replace/repaired. Unfortunately, the mirror was apparently pushed into place for temporary use. If you buy a used car from them, make SURE you check the car out fully, so that you don't get stuck having to spend even more money to get it in proper condition! More

Charlie Johnston was very friendly, patient, and a huge help to us. At no time did we feel rushed or pressured to make a decision. Unfortunately I can't say that about all of the sales associates that we help to us. At no time did we feel rushed or pressured to make a decision. Unfortunately I can't say that about all of the sales associates that we encountered during this car search and and we are grateful for such a positive experience. We would absolutely recommend this dealership because not only was Charlie terrific to work with, so was everyone else we met there. Thank you! More

Great internet and sales people! highly recommend the dealer. Great overall savings, definitely worth the trip from Ct. Have already told some of my friends and family about the dealer. dealer. Great overall savings, definitely worth the trip from Ct. Have already told some of my friends and family about the dealer. More

My daughter just got her license and I was looking for a safe, mid-sized car for her to drive. Leon was the gentleman that helped us once we decided to test drive the used Chrysler Sebring. He was very pa safe, mid-sized car for her to drive. Leon was the gentleman that helped us once we decided to test drive the used Chrysler Sebring. He was very patient and had a great sense of humor. My daughter felt comfortable with him and asking any questions that she had. We test drove the car and came back the next day to make an offer. Leon spent the time with us to make sure we understood the process and made the entire experience very pleasant. I will come back to this dealership and ask specifically for Leon when it's time to purchase my next vehicle because of the wonderful experience that we had. More

We came from WV to purchase a new 2500 Ram!! We can say that it was well worth the drive..the purchase price and trade in value gave to us was great. Leon was very informative and professional he was truly that it was well worth the drive..the purchase price and trade in value gave to us was great. Leon was very informative and professional he was truly the best salesman we have ever dealt with. I have never had a salesman that actually took pride in their job and was as knowledgeable as he was. Thanks Leon and Kernersville Dodge we will defiantly recommend to anyone looking to purchase!! A++++ More

Great experience. Transaction handled mainly by email/internet. I had researched the internet for over 3 months and this was by far the best pricing I had seen for this Jeep Wrangler Sahara. From i email/internet. I had researched the internet for over 3 months and this was by far the best pricing I had seen for this Jeep Wrangler Sahara. From initial email to being greeted at the door when I picked up my Jeep it was a great experience. Will (sales) met us at the door and had everything ready to go.We looked over the Jeep and went over the different functions and it was clean, gassed up and ready to go. Larissa (internet) was very prompt in responding to all emails and questions. So from the start of the process through the signing of the paper work (with Mike) it was a very smooth and convenient experience. Thank you all very much! More

My experience with the salesman as well as other staff was very good. I was there with my daughter who was in need of a car. Mr hughs was very helpful he made our car buying a pleasure . He was profession was very good. I was there with my daughter who was in need of a car. Mr hughs was very helpful he made our car buying a pleasure . He was professional , he also managed to make it seem as though I was talking to a old friend which I really appreciate . I would recommend the dealership as well as Mr Hughs to family and friends. More