Kernersville Chrysler Dodge Jeep Ram

leon was great,very friendly and helpful . answered all our questions helped us look through 40 trucks to find the one we wanted with the right transmission and right color. our questions helped us look through 40 trucks to find the one we wanted with the right transmission and right color. More

Worst experience ever, lies deceit and underhandedness. Not what I had expected. After making a deal on a used truck that was listed for sale on the website it took a week for them to get the vehicle ready Not what I had expected. After making a deal on a used truck that was listed for sale on the website it took a week for them to get the vehicle ready for delivery. They had gave me a loaner to drive in the meantime but wanted my trade in immediately. Got the 10 day payoff on my trade but never sent the check.....by regular mail to my bank until the 10th day. Needless to say the payment never arrived and assuming all was ok went on business as usual. Well as auto account had not been taken care of my account was debited on the regular date for my previous loan...which should have been paid off 2 weeks prior to this, it has caused a banking nightmare because of their tardiness. Had to plead with dealership to cancel that check and overnight a new one, which they were reluctant to do but finally agreed to this has taken close to a month for them to do. in the process my credit rating had taken a hit because THEY were late paying off a vehicle they had in their possession almost a month. The allowance for my trade was greater than what was owed so I expected money back from it of course they charged me for it and I lost that difference that the account accrued in interest for the near month it took to pay off my trade. In total I have lost close to 500 dollars from this as well as a negative mark on a near perfect credit rating. Was actually told that they couldn't and wouldn't pay off my trade until they received the funding for my purchased vehicle from the financing source...really? Oh and lets not forget that I still have received the registration for the vehicle I bought because the local DMV was "backed up" just a really poor experience from square one, should have waked out when we had the chance but thought Mr Mitchell looked so friendly and convincing on tv that it couldn't get worse....well it did. Considering filing a complaint with BBB and writing to local newspapers warning good people about this sham of a business. More

My experience was very pleasant. Leon Hughes was very good to work with and could not have been more friendly. This was a very nice car buying experience. I would buy here again. Thanks good to work with and could not have been more friendly. This was a very nice car buying experience. I would buy here again. Thanks More

Leon was extremely helpful and informative without being pushy. He was also very friendly. Even though the dealership was busy, Leon made time for us. pushy. He was also very friendly. Even though the dealership was busy, Leon made time for us. More

Great service! The salesperson went above and beyond his duties as a salesman. Will definitely buy from there again. Prices are fair and lots of inventory to choose from. duties as a salesman. Will definitely buy from there again. Prices are fair and lots of inventory to choose from. More

I came to purchase a used vehicle I found on the internet. After hanging out in the used car lot looking for about 20 minutes in very hot weather, I went inside and saw a man standing inside. I as internet. After hanging out in the used car lot looking for about 20 minutes in very hot weather, I went inside and saw a man standing inside. I asked if he was a sales person and he said yes. I told him I wanted to test drive a White H3 on the lot. He said he would get the keys. I went back outside, my husband was outside near the front of the lot looking at something else. The man came out and told my husband he would need my license. He got in the car and took it to the front of the building. My husband looked the vehicle over while the man stood there and didn't say anything. I asked him what kind of inspection was done to used cars and he told me it was a comprehensive 199 point inspection. I introduced myself to the man who then told me his name was Trip and gave me a card. We took the car for a drive. When we came back, the man was outside and asked if we liked it and we said we did. He said do you want to work some numbers and we said yes. Keep in mind he still has not even really acknowledged my husband who was driving a 2013 Dodge 3500 Laramie. We sat down at a desk beside the door on the side....not very private to say the least. Trip pulled up the car on the Internet and began reading what it had on it. I told him I had already read about it on the Internet. He asked me if I saw the carfax and I said yes, but he read over it again as if I hadn't. He said well, what do you think? I said I think it needs new tires. He then explained that if it passed state inspection no tires were replaced. He said I have seen them roll tires into the deal at cost. My husband said offer him 14,000. Trip said, we don't negotiate. My husband said, lets go and we left. All in all, I have met friendlier people to deal with at the IRS office. I then went to another New Car Dealer who had a similar vehicle except one year newer, 20k less miles and a V8 instead if 5 cylinders. I offered them private party value and they took it, although it was $4k less than they were asking. It was also a one owner. They also included a 30 day bumper to bumper warranty, a one-year power train warranty, filled the tank with gas, gave me the 3month free subscription to onstar and xm radio like they do with new cars, 3 free oil changes and showed me around the dealership. I spent $5k more than for your vehicle, but I can honestly say I experienced the best and the worst sales experience on the same day. If this dealer doese not negotiate and/or you are catering only to out of town web purchasers, then you should put that in your advertising, and change the title of the personnel to "order takers" so people will know what to expect. More

Leon was very cordial and very professional in how he handled my entire transaction. All my questions were answered and everything was handled very nicely from beginning to end. It was like I was reconne handled my entire transaction. All my questions were answered and everything was handled very nicely from beginning to end. It was like I was reconnecting with an old friend, he was very friendly and courteous. I had to have someone follow me home as I hadn't traded my car in and there was a new guy who had just started that day that was very nice and helpful in getting my truck back to my house, his name was Steve. I thank Leon and Steve for getting me my truck, great experience. More

I had an excellent experience with Nadia, Leon, and the Kernersville team. I was in the market for a Tahoe and found almost the exact one I was looking for at Kernersville CDJ. Nadia was my first point of Kernersville team. I was in the market for a Tahoe and found almost the exact one I was looking for at Kernersville CDJ. Nadia was my first point of contact after sending an internet inquiry, and she was very helpful in getting the process started. When I arrived at the dealership, I approached Leon, who was more the happy to help. The whole process was seamless. Leon listened to what I wanted to do in terms of down payment, trade in, etc, and made it work to my specifications. I've purchased many vehicles in my life, and I can easily say this was by far the best experience I've ever had. It was fast, not a lot of waiting around, not a lot of back and forth. I told Leon what I wanted and he made it happen. When it came time to sit down with the finance manager, he already had all my financing and paperwork lined up and ready to sign. Usually this part of the process takes forever and I was only in his office for about 10 minutes. I would fully recommend seeing these guys for your next purchase. Professionals all the way around. More

The why I am rating this dealer is because of the excellent service I recieved here. Leon Hughs was very nice and helpful. He helped us get the car we wanted. He had some paint scratches touched for excellent service I recieved here. Leon Hughs was very nice and helpful. He helped us get the car we wanted. He had some paint scratches touched for us. VERY pleased. More