Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Leon hughes its a great sales man not only that but an overall great person, he helped my Lil family find a truck that's absolutely perfect.thank you overall great person, he helped my Lil family find a truck that's absolutely perfect.thank you More
My husband and I have dealt with Leon Hughes a couple of times before. We just love Leon!!! He is the main reason that we keep coming back. Leon has the best personality and has treated us like we are famil times before. We just love Leon!!! He is the main reason that we keep coming back. Leon has the best personality and has treated us like we are family! We couldn't ask for better service!! Leon is a star in our eyes! We can't say enough great things about him. We have recommended Leon and Kenersville Dodge to everybody we know. We also have had great dealings with the service department. LoriAnn Lawson has been wonderful to us too, with what ever we may need. We love LoriAnn too. She has also treated us like family! Both Leon and LoriAnn are the best!!! Thank you guys for everything that you have done for TJ and I!!!! :-) More
leon was great,very friendly and helpful . answered all our questions helped us look through 40 trucks to find the one we wanted with the right transmission and right color. our questions helped us look through 40 trucks to find the one we wanted with the right transmission and right color. More
Worst experience ever, lies deceit and underhandedness. Not what I had expected. After making a deal on a used truck that was listed for sale on the website it took a week for them to get the vehicle ready Not what I had expected. After making a deal on a used truck that was listed for sale on the website it took a week for them to get the vehicle ready for delivery. They had gave me a loaner to drive in the meantime but wanted my trade in immediately. Got the 10 day payoff on my trade but never sent the check.....by regular mail to my bank until the 10th day. Needless to say the payment never arrived and assuming all was ok went on business as usual. Well as auto account had not been taken care of my account was debited on the regular date for my previous loan...which should have been paid off 2 weeks prior to this, it has caused a banking nightmare because of their tardiness. Had to plead with dealership to cancel that check and overnight a new one, which they were reluctant to do but finally agreed to this has taken close to a month for them to do. in the process my credit rating had taken a hit because THEY were late paying off a vehicle they had in their possession almost a month. The allowance for my trade was greater than what was owed so I expected money back from it of course they charged me for it and I lost that difference that the account accrued in interest for the near month it took to pay off my trade. In total I have lost close to 500 dollars from this as well as a negative mark on a near perfect credit rating. Was actually told that they couldn't and wouldn't pay off my trade until they received the funding for my purchased vehicle from the financing source...really? Oh and lets not forget that I still have received the registration for the vehicle I bought because the local DMV was "backed up" just a really poor experience from square one, should have waked out when we had the chance but thought Mr Mitchell looked so friendly and convincing on tv that it couldn't get worse....well it did. Considering filing a complaint with BBB and writing to local newspapers warning good people about this sham of a business. More
Leon was wonderful. He helped us with everything we needed and went above and beyond to help us have a great experience. He listened to what I was looking for in a new car for our 3 children and helped needed and went above and beyond to help us have a great experience. He listened to what I was looking for in a new car for our 3 children and helped us pick out the perfect one. I LOVE it! We will be bringing my husbands sister up there soon to see him and purchase a vehicle. More
My experience was very pleasant. Leon Hughes was very good to work with and could not have been more friendly. This was a very nice car buying experience. I would buy here again. Thanks good to work with and could not have been more friendly. This was a very nice car buying experience. I would buy here again. Thanks More
Great service! The salesperson went above and beyond his duties as a salesman. Will definitely buy from there again. Prices are fair and lots of inventory to choose from. duties as a salesman. Will definitely buy from there again. Prices are fair and lots of inventory to choose from. More
Leon was extremely helpful and informative without being pushy. He was also very friendly. Even though the dealership was busy, Leon made time for us. pushy. He was also very friendly. Even though the dealership was busy, Leon made time for us. More
I came to purchase a used vehicle I found on the internet. After hanging out in the used car lot looking for about 20 minutes in very hot weather, I went inside and saw a man standing inside. I as internet. After hanging out in the used car lot looking for about 20 minutes in very hot weather, I went inside and saw a man standing inside. I asked if he was a sales person and he said yes. I told him I wanted to test drive a White H3 on the lot. He said he would get the keys. I went back outside, my husband was outside near the front of the lot looking at something else. The man came out and told my husband he would need my license. He got in the car and took it to the front of the building. My husband looked the vehicle over while the man stood there and didn't say anything. I asked him what kind of inspection was done to used cars and he told me it was a comprehensive 199 point inspection. I introduced myself to the man who then told me his name was Trip and gave me a card. We took the car for a drive. When we came back, the man was outside and asked if we liked it and we said we did. He said do you want to work some numbers and we said yes. Keep in mind he still has not even really acknowledged my husband who was driving a 2013 Dodge 3500 Laramie. We sat down at a desk beside the door on the side....not very private to say the least. Trip pulled up the car on the Internet and began reading what it had on it. I told him I had already read about it on the Internet. He asked me if I saw the carfax and I said yes, but he read over it again as if I hadn't. He said well, what do you think? I said I think it needs new tires. He then explained that if it passed state inspection no tires were replaced. He said I have seen them roll tires into the deal at cost. My husband said offer him 14,000. Trip said, we don't negotiate. My husband said, lets go and we left. All in all, I have met friendlier people to deal with at the IRS office. I then went to another New Car Dealer who had a similar vehicle except one year newer, 20k less miles and a V8 instead if 5 cylinders. I offered them private party value and they took it, although it was $4k less than they were asking. It was also a one owner. They also included a 30 day bumper to bumper warranty, a one-year power train warranty, filled the tank with gas, gave me the 3month free subscription to onstar and xm radio like they do with new cars, 3 free oil changes and showed me around the dealership. I spent $5k more than for your vehicle, but I can honestly say I experienced the best and the worst sales experience on the same day. If this dealer doese not negotiate and/or you are catering only to out of town web purchasers, then you should put that in your advertising, and change the title of the personnel to "order takers" so people will know what to expect. More