Kernersville Chrysler Dodge Jeep Ram

Contacted this dealership on the internet one evening while looking for a truck. it was after hours and i sent them a e mail. the next morning i got a call around 9:15 from a very nice lady named Katy, while looking for a truck. it was after hours and i sent them a e mail. the next morning i got a call around 9:15 from a very nice lady named Katy, we talked about the truck, she took some info she called me back later the same day and said she had me financed and ready to go.i had one question, what if i do not like the truck when i get there.I am 300 miles away,she said a salesman by the name of Leon Hughes would call me in a few minutes and do a walk around the truck while we were on the phone and answer any questions i have. he called and was the most polite and nicest salesman i had ever bought a car or truck from. he answered all my questions. I told him i would be there the next day to get the truck, he said he would have it clean and full of fuel for me. we got there the next day met Mr. Hughes, looked at the truck,it was just what he said it was and just what i wanted. these people know how to treat customers and most of all were very honest in telling me about the truck.Katy and Mr. Leon you are great people, thanks so much for a great purchase experience, any one who is looking to buy a truck or car i am sending them your guys way. Thanks again Ben Mosley Kenova WV. More

I was given prompt and courteous service as soon as I entered the dealership. My salesman, Leon Hughes, provided me with A1 service and I was very pleased on how professional my service was. I was really entered the dealership. My salesman, Leon Hughes, provided me with A1 service and I was very pleased on how professional my service was. I was really impressed. More

Leon was very informative and great t work with. He answered all my questions and treated me fairly. I was kind of worried about coming in by myself but Leon made me feel welcome. answered all my questions and treated me fairly. I was kind of worried about coming in by myself but Leon made me feel welcome. More

Leon was helpful and polite. He was a "no pressure" salesman, and made my purchase a very pleasant experience. When I explained that I was considering another Jeep at a different dealership, pressure" salesman, and made my purchase a very pleasant experience. When I explained that I was considering another Jeep at a different dealership, he was very understanding, and allowed me the time and privacy to make the decision without attempting to influence me in any way. He was very helpful in correcting the minor issues with the vehicle, making sure I was truly satisfied with my decision. I would have no problem recommending him to anyone looking for a vehicle, and I will certainly speak with him about any future purchases I want to make. More

Bought a 2000 F150 truck from Leon last year and desided that i would like a car instead, so we brought in the F150 to Leon and told him what we were looking at that was on there inventory on line .Test dr that i would like a car instead, so we brought in the F150 to Leon and told him what we were looking at that was on there inventory on line .Test drove the BMW and had to have it .Leon made it happen ,he worked with me on getting the price and payments where i needed them so i could own the BMW.I will come back to Dealership and buy from in the future. Thanks Leon Hughes BMW Owner Bryan Major More

Leon was very professional and helped me get the car I wanted. Everything went smoothly; he secured my financing and the car ran good too. wanted. Everything went smoothly; he secured my financing and the car ran good too. More

This is the absolute worst place to buy a car. I bought a car thought it had a full tank of gas. Drove the car home and it didn't make it ran out of gas. The gas gauge was broke. Had to cross the highway a car thought it had a full tank of gas. Drove the car home and it didn't make it ran out of gas. The gas gauge was broke. Had to cross the highway to get gas in the car. Next day drove car check engine light came on for various different codes. Went in to the dealership told them there is something wrong with this car. Manager said let us take the car look at it see whats up with it. I asked if he would take care back said he would see after mechanic looked at it. Gave me a loaner car. I had to call them 2 days later to see what was up with the car. They didn't even know what I was talking about service had to take my name and number. Service called back said we fixed gas gauge and check engine lights are off. Talked to the manager again he said we fixed gas gauge. Nothing else we can do. My wife picked up the car for me. When she got there they had no clue what car to give her. Got car check engine light was off and they left me no gas in the tank. Got car and the other day driving it down the street it just dies. Engine electric everything shuts down. Almost got into a wreck. Left an email about the incident. Receptionist from the dealership called said she would have a manager call me. Been 2 days nothing. I traded my truck in for this xxx car. The deal was straight no money changed hands. They sell everything as is. Instead of them doing something to make this good they choose to be unethical. I traded in a truck of good quality and they sell junk. DO NOT BUY ANYTHING FROM THIS PLACE!!!!! If they value a good reputation in the market place they would have done something to try and make this right. This isn't some small joe blow dealership. More

Sales {New} Jeep Dealership slow in the process hurry up and wait,wait and wait, Unbelivable How they make in in the Automobile Dealership Business is way beyond Jeep Dealership slow in the process hurry up and wait,wait and wait, Unbelivable How they make in in the Automobile Dealership Business is way beyond this crazy world. Oil Changes another story wait,wait and re-wait. More

This buying experience was terrible for me. I purchased a 2009 BMW and Don in finance talked me into purchasing an extended warranty. He did not tell me the cost of the warranty and due to my inexperience a 2009 BMW and Don in finance talked me into purchasing an extended warranty. He did not tell me the cost of the warranty and due to my inexperience in buying cars, I didn't ask. He just showed me the difference it would make in payments. After purchasing the car, I realized that the warranty costed me 2,300! He said it was for 24 months or 75,000 miles. I assumed (incorrectly) that it was 75,000 miles from the date of purchase as most would. I immediately had trouble out of the radio so I called and talked to Don and he told me that the warranty was only good until the car had 75,000 total miles on it. It already had almost 50,000 miles on it so basically, I paid 2,300 for a warranty for 25,000 miles which I would never have done if I had known that it only covered the car until the odometer reached 75,000 miles. Also, he sold me what was called the "preferred" warranty. I contacted the warranty company because my radio was not working properly and they told me that the radio was not covered under this warranty. Don made it sound like that most everything was covered by this warranty when he sold it to me. I found out from the warranty company that I could have purchased a "comprehensive" warranty which would have covered the radio. Don never even offered me this warranty. I am very displeased with my experience at Kernersville Dodge and would not recommend this dealership to anyone. I am planning on contacting them next week to ask for a refund for the warranty but I'm sure that they will not give it to me. Once the paperwork is signed, it's pretty much a done deal. My advice is to stay away from this place. One more thing, I told them that I would only purchase the car if they put new tires on it because the ones that were on it were almost bald. They put new tires on it but added the cost into the purchase price of the car. There is no way the tires on it would have passed Virginia inspection which is the state that I live in. I'm almost positive that they put the wrong size tires on the car because the speedometer is off by about 10 mph. I'm taking it to the BMW dealership next week and I'm going to find out for sure. If they put the wrong size tires on it, I am going to ask them to replace the tires with the factory recommended size tires as they should have done to start with. I find it hard to believe that a four year old car is already having problems with the speedometer (which I'm sure is not covered by the warranty either) so I'm fairly sure that they put the wrong size tires on it. More

I could not have asked for a better experience!! I will and have told everyone how well I was treated and how Mr Hughes not only sold me a car but taught me what good customer service is. He was so friendl and have told everyone how well I was treated and how Mr Hughes not only sold me a car but taught me what good customer service is. He was so friendly and educational when it came to the car and was able to answer any question I had. He was able to help me find the car that fits my families needs. I wish every time I bought a car I could have had this same experience. Thank you Kernersville Crysler Dodge Jeep!!!! & Thank you so much Mr. Leon Hughes for a First Class experience!!! You are a true blessing!!!! More