
Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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very satisfied Leon is a great guy to deal with. He walked us through the process with ease. Very happy with my experience. Also me and my girlfriend (Big Mike) Leon is a great guy to deal with. He walked us through the process with ease. Very happy with my experience. Also me and my girlfriend (Big Mike) enjoyed the popcorn. The finance guy was also a great guy to deal with. This will be the first place I come for my next ride. More
Great experience Leon was pleasure to work with. He was upfront, honest and realistic when it comes to being a first time buyer! Needless to say I walked away with a b Leon was pleasure to work with. He was upfront, honest and realistic when it comes to being a first time buyer! Needless to say I walked away with a brand new car within a few hours of arriving. More
Quick and painless A great person to work with. Very friendly and professional. The whole experience was quick and painless. I would recommend Mr. Hughes to any person A great person to work with. Very friendly and professional. The whole experience was quick and painless. I would recommend Mr. Hughes to any person looking for a car. More
Friendly and knowledgeable My husband and I went to look at trucks and Leon Hughes was our salesman> We looked at one and decided we would look at newer models > Leon did paperw My husband and I went to look at trucks and Leon Hughes was our salesman> We looked at one and decided we would look at newer models > Leon did paperwork and let us know which truck we could get in our price range. We drove home in a 2008 Dodge Ram and we love it ! Thank you Leon for answering all our questions and showing everything about the truck. More
Call Mary for a truck Just a honest and straightforward salesperson You won't go wrong with her. Rare quality in the car business today's real a good buying experience Just a honest and straightforward salesperson You won't go wrong with her. Rare quality in the car business today's real a good buying experience More
knowledgeable and friendly worked hard to show and tell about cars. after the sale was finalized went over every detail of car to make sure we could operate it. Thanks Leon worked hard to show and tell about cars. after the sale was finalized went over every detail of car to make sure we could operate it. Thanks Leon Hughes filled out paperwork and explained each thing so it was easy to understand Thanks Mac McCullough More
Stress-free car buying at its best I arrived with a few SUVs in mind from an Internet search, liked the 2012 Dodge Journey and asked for a salesman to get some details and test ride. L I arrived with a few SUVs in mind from an Internet search, liked the 2012 Dodge Journey and asked for a salesman to get some details and test ride. Leon Hughes answered all my questions, pointed out a dozen things I didn't know about the vehicle, and made sure I looked at the Carfax which showed the car had "major repairs". We went back to the vehicle and I decided this was still a good deal for me. Leon helped me work through the deal (trading in two 1997 cars and getting a towing package installed on the new vehicle). An excellent gentleman, EXTREMELY knowledgeable, a good experience, and I ended up with a better vehicle than I had originally anticipated for less than I expected to spend. By the way, the car was re-washed and given a half-tankful more gas than when I took the test ride just an hour or so earlier (initial test drive started with more than a quarter tank of gas). More
"Awesome Man of God!!" Leon Hughes made my experience one of the greatest interactions with dealerships. My husband and I had our minds set on a vehicle, I emailed the deale Leon Hughes made my experience one of the greatest interactions with dealerships. My husband and I had our minds set on a vehicle, I emailed the dealership and got a quick response in reference to the vehicle in question. Upon our arrival, Leon approached us with such a wonderful spirit and in a very professional manner and assisted us throughout the process. The conversation that we were engaged in made our decision very easy. I will pick up my vehicle today after all the detailing is completed. I would highly recommend Leon to get the job done!! Blessings! More
Heaven Sent I arrived to the dealership with the expectation of purchasing a vehicle that I thought was on hold for me. I was told the vehicle was sold upon my a I arrived to the dealership with the expectation of purchasing a vehicle that I thought was on hold for me. I was told the vehicle was sold upon my arrival. I was very disappointed due to the distance I drove and lack of communication. As I was about to exit.a salesman name Leon asked me if he could help me find another vehicle. GOD PLACED him in the right place at the right time because of his personality and demeanorI decided to give it another shot. I walked away with a nicer vehicle than the one I was promised. Thank You Leon for making customer service first! Mary More
HORRIBLE!! LATE NIGHT DELIVERIES, BLANK PAPERWORK, NO TITLE HORRIBLE, HORRIBLE EXPERIENCE started soon after we wired them over 40K cash for a brand new 2014 Dodge Ram 3500. First, they requested that I meet th HORRIBLE, HORRIBLE EXPERIENCE started soon after we wired them over 40K cash for a brand new 2014 Dodge Ram 3500. First, they requested that I meet them at the office on a Saturday for delivery, since it fit their schedule better. I accommodated, and went in special to meet them. Never showed...late Saturday afternoon called and said they'd be there at 9-10PM that night. I was reluctant to take delivery so late, and they said it worked OK for them, so we agreed to delay until Monday at 1PM. Again, never showed, no phone call. Around 4PM I called in, at which point they informed me that delivery would be 9-10PM Monday evening. I agreed to accommodate, and went back to the office late at night to meet the driver. He didn't arrive until 10:40PM, and it was close to midnight till we got finished. I considered this very poor, but things happen, so will roll with it. BUT THEN IT GETS SERIOUSLY WORSE. At nearly midnight, the driver sticks paper after paper under my nose to sign, most of them forms that were blank. I questioned their practices, but it's almost midnight and both I and the driver want to go home. The final straw was an irrevocable, non-expiring power of attorney granting whoever they filled in the blank authority to do whatever they want in my name regarding the title. The blank POA gave them authority to transfer my paid in full truck back to themselves or someone else at any time, whenever, without my authorization. I refused to sign it. The driver left the truck and went home, leaving me no title or paperwork other than what I had insisted on copying, despite the fact we paid in full with wire transfer before they shipped the truck. Unfortunately, their main documents, including the POA were all printed on a single poster sized piece of carbon copy paper that measured something like 3ft x 4ft from what I recall. Weirdest thing I've ever seen, but the poster size made it impossible to copy, and because they were all blank, he couldn't give me the carbon copy. Looking back, it seems like some kind of a trick. The driver said they'd send the title, which turned out to be a lie. Instead, they insisted on titling it for me, and absolutely refused to send the MCO title so I could get it titled in PA. I wanted the MCO title so I could make sure we get the combination weight ratings correct, which are tricky to do in PA, and many notaries mess them up. Kernersville Chrysler tried to title it for me, but their paperwork was rejected. Then they insisted that I sign their unlimited, irrevocable, never expiring blank power of attorney authorizing them to do whatever, however, relating to the title transfer of this truck for however long. I reluctantly agreed to do so, but requested that the form be filled out completely, so I know who I'm authorizing to transfer title on my behalf. They said they can't and Nikki explained that the DMV person who receives the power of attorney fills in their personal name when they get it, and whoever happens to open mail at the DMV is the person who needs to put their name in there as my Power of Attorney. That sounded really fishy to me, so I'm not buying the story, and not signing my name to a blank POA. Nikki claims she does hundreds of these and everybody just signs them...she's never had a problem. Unbelievable if it's true. Don't know what we're going to do yet, but thought I warn everyone. DON'T BUY FROM THESE GUYS!!! I wired cash in full for a truck for my business, took delivery around midnight on 9/29/2014, and have yet to get a title as of 10/22/2014, and may have to file a suit in order to get it. I'd like to know what they're hiding, why they deliver vehicles late at night and then shove blank papers in front of a customer. Nikki from their office says they do this all the time. At best, it's really bad business practices. At worst, it's illegal. Michael, their sales manager, curtly called me a few minute ago to inform me that they're shipping the MCO to some notary in a city 30 minutes away and I'll have to drive down there to pick it up from them, and they'll have to title it. I asked him to please ship it to the normal notary we work with right around the corner from our office, and and flatly and VERY RUDELY refused. HORRIBLE, HORRIBLE EXPERIENCE... THEY DESERVE A NEGATIVE RATING IF I COULD GIVE THEM THAT. DON'T BUY FROM KERNERSVILLE CHRYSLER DODGE JEEP RAM. YOU WILL REGRET IT IF YOUR EXPERIENCE TURNS OUT ANYTHING LIKE MINE! If you do choose to do business with them, at least DO NOT pay them in full until you have a good title in hand. They're NOT TRUSTWORTHY one bit in my opinion. They'd promised to send me a restaurant gift card for the late delivery, and that never showed up either, despite my reminding them. The gift card's not a big deal, but shows their lack of integrity. More