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Kentson Car Company

American Fork, UT

4.9
829 Reviews
*WE SHIP ANYWHERE IN THE NATION WWW.KENTSONCARCOMPANY.COM *Voted BEST INDEPENDENT DEALER IN UTAH 10 Years in a Row - Best Of State Winner 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, and 2022 by BestOfState.org *Voted BEST INDEPENDENT DEALER by Best of Salt Lake City 2021 *Voted TOP DEALER by Cargurus 3 Years in a row (2020-2022) *12x Time Winner of UTAH’S DEALER OF THE YEAR by DealerRater.com (2011-2022) *NATIONAL DEALER OF THE YEAR as voted by DealerRater.com
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642 South 500 East

American Fork, UT

84003

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Showing 829 reviews

August 25, 2019

Wouldn’t buy through internet again Friendly staff, quick to make a sale but vehicle has way more damage and scratches than was notified by the salesman. Obvious costly repairs in the ne More

by Tahoelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hunter Crandall
Sep 07, 2019 -

Kentson Car Company responded

Mick, Thank you for choosing Kentson and sharing your thoughts with us. We’re sorry to hear your vehicle didn’t arrive in the condition you were hoping for. We ship vehicles across the nation daily and have a strict Pre- inspection policy on our inventory before we sell or ship anything. The cars we sell are used so our company policy is to have video call and visual inspection done with each customer before a car is sold and shipped. This form is sent to customers and needs to be signed and returned before we can arrange shipping. We Strive to make sure any imperfections are brought to our customers attention before the car leaves our hands. There are some things that can happen during transit that are out of our control, but Kentson will still stand by a no questions asked return process on any car purchased if it arrives in a condition that you are either not happy with or were not informed of. We offered to have the vehicle shipped back to us and give you a 100% refund. You declined and stated you wished to keep the vehicle. We want every customer to be satisfied and love the new car they purchase from us. Aren’t you happy you purchased from a company that actually care about your experience? Thanks again for choosing to purchase your new car with Kentson and let us know how we can help in the future. Please feel free to reach out with any other questions or concerns.

August 23, 2019

There best way to buy a vehicle. Grateful to work with honest people. Clean and refreshing setting. Felt respected thru the whole process! These guys work together to so that the enti More

by kiddos1175!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase, Tanner, Zach, Kentson Team
August 23, 2019

Great Customer Service We were very pleased with our experience at Kentson, They have friendly, honest, sales people that don't try to pressure you or upsell you. We worked More

by DanielleV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Graff
August 23, 2019

Amazing customer service Awesome customer service. Very kind and professional totally recommend it to everyone looking to purchase a high quality vehicle! Super happy to have More

by Ebelite9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kentson Team
August 23, 2019

Great salesman and very helpful I gave the rating of 5 stars because everyone was super helpful through the whole process. They also made sure that we understood everything before we More

by Mayra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kentson Team
August 23, 2019

Great to work with. Friendly willing to do what ever is needed. Great verity of all types of cars for us to drive. Thanks for your service More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Kentson Team
August 19, 2019

Great Car Buying Experience So this was my first car buying experience and I was very pleased with how Kentson Car Company handled things. I’d heard the horror stories of pus More

by Jaden S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kentson Team
August 19, 2019

Great experience buying with Kentson! We did a lot of research but kept going back to kentsons website because they always had the best price and exact cars we were interested in. We also More

by Kaydseels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Tanner , Kentson Team
August 18, 2019

Amazing Experience! I am recommending Kentson Car Company to everyone I know. My husband recently passed away and I needed to find a reliable car. I was nervous about the More

by Morgan:)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Kentson Team
August 13, 2019

Easy and fast I bought a truck from Kentson online and I couldn’t believe how easy and cheap it was. I saved so much time and money and I couldn’t be happier. They More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Kentson Team
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