Kenny Ross Subaru - Service Center
North Huntingdon, PA
2,061 Reviews of Kenny Ross Subaru - Service Center
i’ve unfortunately had some issues with this place in the past & they’re hard to get a hold of over the phone. they’ve been pretty considerate about my allergies which is nice however this time they left oil past & they’re hard to get a hold of over the phone. they’ve been pretty considerate about my allergies which is nice however this time they left oil spots on my tan material where the issue was. this was last wed. i left an email yesterday and today a voicemail. still no response. i take very good care of my car so im very mad & want this addressed/resolved asap. i live over an hour away so i can’t even just show up. More
great service department, very professional. call backs always done quickly. service done promptly. love the video texts! call backs always done quickly. service done promptly. love the video texts! More
My service advisor Mike Siefers was professional, knowledgeable and honest. A great asset to the dealership and since we just moved here from Maryland Kenny Ross Subaru will be where we take our veh knowledgeable and honest. A great asset to the dealership and since we just moved here from Maryland Kenny Ross Subaru will be where we take our vehicle. More
"Misplaced" my appointment and didn't fix my LowJack which never worked from the day I bought the car. Not a very reassuring experience. Since I drive 1 hour, with tolls, I feel like I should have bough which never worked from the day I bought the car. Not a very reassuring experience. Since I drive 1 hour, with tolls, I feel like I should have bought my car elsewhere. More
Bryan’s team more very fast and efficient in replacing the part that went bad on my vehicle. I appreciate the efforts and timeliness in regards to getting my car back on the road. the part that went bad on my vehicle. I appreciate the efforts and timeliness in regards to getting my car back on the road. More
They are efficient, well organized & considerate of the customers. Every interaction is done in a polite manner. I have seen them interact with outraged customers but they never lost their tempers or compo customers. Every interaction is done in a polite manner. I have seen them interact with outraged customers but they never lost their tempers or composite More
Visit to the dealership for service was pleasant. All service staff are courteous and professional. All service staff are courteous and professional. More
Awesome service department! Very friendly. Takes time to explain work done and if anything is needed they explain why it is needed. Video is very helpful. Very friendly. Takes time to explain work done and if anything is needed they explain why it is needed. Video is very helpful. More
Great as always. Friendly, efficient, fast service. Kept me informed of the whole process and got me out quickly Friendly, efficient, fast service. Kept me informed of the whole process and got me out quickly More
Love that Mike makes every experience personal for me checks in, let's me know what's going on and answers any questions that I have! Always makes sure what needs done is completed and let's me know from checks in, let's me know what's going on and answers any questions that I have! Always makes sure what needs done is completed and let's me know from the door what things will cost and about how much time they will take. He is amazing! More