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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,055 Reviews

2,056 Reviews of Kenny Ross Subaru - Service Center

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July 13, 2025

The service was Awesome, the people there are great. They found the problem, I fixed it took it back they washed my car. My car looks great! Thanks More

by THECHIPSTER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 12, 2025

I thought my first oil change was free? I have been a customer for a long time and the salesperson I deal with put it in my file? Not mad , i'm just curious. More

by DFORD1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Pepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackayla Gesmond
Jul 14, 2025 -

Kenny Ross Subaru responded

Hello! My name is Brian and I am the new service manager here at Kenny Ross Subaru. I apologize for the mix up on your last visit., Your first oil change is at no cost to you. If you can email me or call, i will be glad to fix this for you. Please let me know. Again, I do sincerely apologize for the inconvenience. Thank you! Brian Bates Kenny Ross Subaru Service Manager bbates@kennyross.com 724-359-2048

July 12, 2025

Service Department staff provided a clear and easy to understand plan for the service requested including a solid time expectation. This made the wrap up at the end of the work much more understandable. More

by JOHNTRACY3317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 11, 2025

The customer service has always been immaculate I never feel pressured to do anything there everyone does there job exceptionally well and I always get the best advice and help with my vehicle More

by HUNTEROHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rosenbayger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 11, 2025

The service department was great. Very efficient. We appreciated the fast service. Our 2017 Crosstrek was not starting and they found the problem. More

by KSM15414
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Very pleasant and professional service. The waiting area was clean and well-stocked with coffee and free food. More

by MCGAFFT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 09, 2025

Service was completed in a timely fashion with no complications or issues. I received text, videos, and a phone call to update me about the progress of my service. Bryan was friendly and ensured I More

by AVEATQUEVALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 09, 2025

I won’t be back. Over priced nickeled and dime the cost. Never paid that much for an oil ch More

by S.ANKNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Verheyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 02, 2025

Service is always great. Everyone is so friendly and courteous and service department kept me informed of what they did and when service was completed. More

by ChrissyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Kenny Ross Subaru responded

We appreciate your continued loyalty and support!

July 02, 2025

Great service, easy scheduling, great facility and good folks. I take both of my Subarus there and bought them both there. More

by MANDMPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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