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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,053 Reviews

2,053 Reviews of Kenny Ross Subaru - Service Center

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July 16, 2025

Very accommodating, courteous, and professional dealership. Bryan Hastings is very thorough and expeditious getting the vehicle in and out. More

by JAYCGIFFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rosenbayger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Pascuzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pepper
Jul 17, 2025 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 16, 2025

I was told exactly what was going to be done to my car and what it would cost before any work started. After the work was completed, they suggested a few items that could be done to my car to make it bett More

by BUD201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rosenbayger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 15, 2025

Never had a problem with Kenny Ross, always took care of the issues and always friendly, and helpful More

by LETTIERO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 15, 2025

The service was fast and friendly. I will continue to purchase my vehicles and obtain service from Kenny Ross. More

by LOUIS.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 14, 2025

We were very pleased that they could take us in without an appointment. And the issue was resolved quickly and cost us nothing. More

by tidalfae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 14, 2025

Your team was very helpful and professional. Very good experience and only work that was needed was performed. I was told by someone else that I needed a battery but a charge was all that was n More

by AKDUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 13, 2025

Kind of on the fence about this dealership since my last interaction. Took my car in because I needed a ball joint their system was not working so once I left there and finally got the video of the gentlema More

by DYNABLONDE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Runion
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 13, 2025

The service was Awesome, the people there are great. They found the problem, I fixed it took it back they washed my car. My car looks great! Thanks More

by THECHIPSTER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 12, 2025

I thought my first oil change was free? I have been a customer for a long time and the salesperson I deal with put it in my file? Not mad , i'm just curious. More

by DFORD1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Pepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackayla Gesmond
Jul 14, 2025 -

Kenny Ross Subaru responded

Hello! My name is Brian and I am the new service manager here at Kenny Ross Subaru. I apologize for the mix up on your last visit., Your first oil change is at no cost to you. If you can email me or call, i will be glad to fix this for you. Please let me know. Again, I do sincerely apologize for the inconvenience. Thank you! Brian Bates Kenny Ross Subaru Service Manager bbates@kennyross.com 724-359-2048

July 12, 2025

Service Department staff provided a clear and easy to understand plan for the service requested including a solid time expectation. This made the wrap up at the end of the work much more understandable. More

by JOHNTRACY3317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!