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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,761 Reviews

1,761 Reviews of Kenny Ross Subaru - Service Center

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December 12, 2024

I wish there wasn’t a minimum amount of words you have to do for this but it’s always great service. More

by GROOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

There are a few different Subaru dealers that we could use-we choose to go to Kenny Ross. We feel like they care. We appreciate the honesty. We will definitely continue to support Kenny Ross Subaru. More

by NDELIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

I came here without making appointment to do the oil change and tires rotation, it took me 3 1/2 hours for doing this kind of small job. They told me that they were very busy because of the holiday sea More

by PAULGUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

They were very kind and courteous to my needs. Brian was very helpful in getting my problem resolved. More

by CHARLENETB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

This dealership is a huge money suck. I hope to never have to take my car to them again. $700.00 to replace a battery. Are you kidding. More

by CAPTAINLJ
Workmanship
Recommend Dealer
No
Employees Worked With
No throwing anyone under the bus
December 05, 2024

Dealership was great. However, about a week before we got the car inspected we received an ad from Kenny Ross Ford offering oil, filter and tire rotation for $80. I late More

by NEWKDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 04, 2024

Always a pleasant experience. Efficient and on time. Comfortable waiting area. Good staff. Work completed well. More

by JSANDOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 04, 2024

Excellent service from beginning to end. Precise attention to detail and attentive, personal interaction. Complete details of actual service received at checkout. More

by KJEMCCUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 04, 2024

Brian is great at answering all my question in regards to what is needed currently and what will need serviced in the future. They also provided a loaner vehicle which is very much appreciated. More

by OTG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 04, 2024

Diagnosed and corrected the problem with my daughters 2017 Impreza quickly and efficiently and for a reasonable price. More

by JBALAVAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!