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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,871 Reviews

1,872 Reviews of Kenny Ross Subaru - Service Center

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December 29, 2021

They are polite. I dropped my car off for inspection the night before my appt. I received a call from Bryan when it was finished and everything explained to me. I also received a text message the car was More

by COMUNALEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
Dec 29, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 29, 2021

Promptly greeted and welcomed. Service tech, Mike, was very pleasant and was very attentive to my service needs. When inspection revealed a brake issue they were more than accommodating to fix the issue. More

by A.MPLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 30, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 28, 2021

From when I called to schedule to me walking out the door everyone was so courteous and helpful! It was a very pleasant surprise to be treated so well. They should all be commended for the customer service More

by SHEILARAMLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man that checked me in and out. I don't know his name.
Dec 28, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 28, 2021

The attendant made sure I didn’t have any questions. The service was quick and was demonstrated with the bill. More

by MMMATESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 27, 2021

They are friendly. They are helpful. They take care of you when you are in the waiting room they keep you up to date on the progress of your service. More

by SNELIS9915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Dec 27, 2021 -

SNELIS9915 responded

You’re very welcome

December 26, 2021

The service department is always very nice to my daughter when she brings her Outback in for service. And I never worry about them trying to charge her for something she does not need. As long as she owns More

by MGROSS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Dec 26, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 23, 2021

Friendly and fast service. The only negative is saying I needed an alignment when it really could’ve waited. More

by MIPPYTOWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Kenny Ross Subaru responded

This is fantastic feedback! Have a great day!

December 23, 2021

Good service fair price tires a little pricey but overall experience very good will be back More

by OTG13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 23, 2021 -

Kenny Ross Subaru responded

We appreciate your 4-star response! We will be here for any needs you should have in the future. Have a wonderful day!

December 22, 2021

This service department always takes care of me, they gave me a free oil change cause it took longer than the time I was quoted. More

by TYANSKI072354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew hill
Dec 22, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 20, 2021

The people at Kenny Ross Subaru were very attentive and helpful for my visit. They have a very nice waiting area with plenty of drinks and snacks. More

by RICHWILL45614561
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Kenny Ross Subaru responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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