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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,872 Reviews
Call Service Center (877) 968-7370

1,872 Reviews of Kenny Ross Subaru - Service Center

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January 26, 2022

World class service department. Kenny Ross Subaru is the best experience you can get. Service writers are always helpful and friendly and I know they take everything seriously. More

by STEPHEN.BOONE.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 25, 2022

Aaron Eady was a very personable person. Great spirit of service. Word. Word. Word. Word. More

by TOJENA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Eady was my service rep
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Jan 25, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 25, 2022

Everything was fine except I asked the service rep —not Howard—to swap out my mats with the all weather ones in the trunk. The instructions said NOT to put them on top of each other but that’s what he did More

by BE.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t notice his name and he didn’t introduce himself.
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Jan 26, 2022 -

Kenny Ross Subaru responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 24, 2022

Our tech was pleasant and helpful and even took us to another rep who could help us with the Subaru app. More

by DJCOLEMAN628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton
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Jan 24, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 24, 2022

Aaron was very pleasant and informative. The service was completed early which was very nice. More

by RANDYMACHEROSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Ealy
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Jan 24, 2022 -

Kenny Ross Subaru responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 21, 2022

Service was great. Used the Quick Service for an oil change and battery replacement. Done in 45 minutes. Was able to work remotely from their beautiful waiting room. Car washed too! More

by CGKEFALOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 21, 2022

Service is always quick and easy and I am treated fairly. I never feel like I am forced into a service I don't need. I trust all of my repairs to Kenny Ross Subaru. More

by JHooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 21, 2022

The guys were very nice and they washed my car Great and fast I trust them to stay on top of my car needs. More

by JMCKETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 21, 2022

Great service and professionalism. Very attentive personnel and optimum facilities throughout. Highly recommends Kenny Ross. More

by PRIVERAMONTERO1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 21, 2022

First time use of service. Easy scheduling. Oil change & tire rotation. Easy in, easy out. Friendly. Very nice waiting area. More

by John Hilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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