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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,875 Reviews

1,875 Reviews of Kenny Ross Subaru - Service Center

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February 11, 2022

Brought car in for an estimate, found 6 days later that they signed me up for SiriusXM email advertisements. More

by JASON.W.SIMPSON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Siefers, Sean Hudson
Feb 11, 2022 -

Kenny Ross Subaru responded

Thank you for your contribution, Jason. We have forwarded your information to our leaders who will be contacting you directly to assist you. Be well.

February 11, 2022

You pay more at the dealership, but I think it's worth it to get factory trained mechanics and genuine subaru parts. The service advisors are always professional and explain the parts you may need and why. I More

by BLOUGH615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 11, 2022 -

Kenny Ross Subaru responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 10, 2022

Very attentive and quick with service. They treat you like family. It was a great experience. More

by Wpatton111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 10, 2022

The service department does an excellent job of taking care of my Outback and are very professional and helpful in explaining the need and the work done on my car. More

by KHUDIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Feb 11, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 09, 2022

The people in the service department always make me feel great about my outback because they work with me to make sure it is running it's best. More

by redfeet1002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 08, 2022

Great place to go, put stuff in the car to protect it from getting dirty as they work and took my car in right away even though i was a hr early and the time to do the job was faster then they said. Over More

by dannynics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 08, 2022

Great service at a reasonable able price! I always take my vehicle here. I find that the are very trustworthy! More

by ELIZABETH0809AT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 08, 2022

People were nice and respectful. Waiting Room was welcoming. Well stocked with food and drink. Oil change went smoothly. More

by YUCSHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Kenny Ross Subaru responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 07, 2022

I was informed about what was going on with my car. Service representative was very professional. More

by LSCHMOTZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Eady
Feb 07, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 06, 2022

Always get convenient appointments. Everyone is helpful. Fast with service on car. I like the free snacks and drinks! More

by BBDEPASQUALE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 07, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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