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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,872 Reviews

1,872 Reviews of Kenny Ross Subaru - Service Center

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February 21, 2022

They were very professional and were able to find the issue that my insurance repair partner was not able to locate. Once they found the issue, they were able to fix my Crosstrek very quickly. More

by D_WACHTEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 21, 2022

I like do Business with the company is a very good very professional and take care of the Customer! More

by BACOLI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 20, 2022

awesome from the moment i brought car into the service department. and the wait was in a clean ,user friendly wait area ... miss the donuts though !!!! More

by ekdeaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 18, 2022

Howard and team members always pleasure doing business with anyone of them. Alway a good experience and well satisfied with the service. More

by RQU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

Feb 18, 2022 -

RQU1 responded

Great dealership to do business with..You can depend on their services

February 15, 2022

Everyone is always so kind and accommodating. The waiting experience is pleasant.. And I always leave with a nice clean car........even if it doesn't last. Welcome to Pennsylvania. :) More

by SHERRY_MCCUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 14, 2022

Always takes great care of my vehicle when I bring it in. I will bringing my vehicle there from now on to get any type of work done. More

by TCARP0C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 14, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 14, 2022

The service team did an excellent job diagnosing my car's problems. The service advisor, Bryan Hastings took the time to explain the issues clearly to me. Thanks for the car wash too. I didn't recognize my c More

by AIURLANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
Feb 15, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 11, 2022

Brought car in for an estimate, found 6 days later that they signed me up for SiriusXM email advertisements. More

by JASON.W.SIMPSON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Siefers, Sean Hudson
Feb 11, 2022 -

Kenny Ross Subaru responded

Thank you for your contribution, Jason. We have forwarded your information to our leaders who will be contacting you directly to assist you. Be well.

February 11, 2022

You pay more at the dealership, but I think it's worth it to get factory trained mechanics and genuine subaru parts. The service advisors are always professional and explain the parts you may need and why. I More

by BLOUGH615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 11, 2022 -

Kenny Ross Subaru responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 10, 2022

Very attentive and quick with service. They treat you like family. It was a great experience. More

by Wpatton111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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