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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,874 Reviews

1,874 Reviews of Kenny Ross Subaru - Service Center

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February 25, 2022

I had issues from the very beginning of purchasing the car. I won’t kiss it was frustrating and upsetting. Bryan with service was amazing though he turned the entire experience around for me and made sure More

by KAILEE.F13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
Feb 25, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 25, 2022

Kenny Ross offered accurate, fast service. Staff was friendly and helpful and did an excellent job keeping me informed of what was going on. More

by SILVERCHARM97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 25, 2022

Never had any issues with this dealer before yesterday where they had the wrong part for my vehicle. They, did. however, commit to honoring a $40 off service coupon beyond it's expiration date, so that ma More

by CJ_OBLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to provide us with feedback. Have a great weekend!

February 25, 2022

Very courteous staff and assessed my car in a short amount of time. I am always satisfied when I take my car there. More

by LA.NEWMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 25, 2022

Waiting area is very clean which makes waiting a more pleasant experience. Staff is very nice and helpful and efficient. Was nice to know my car was in good hands. Thank you to all at Subaru! More

by Beade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Kenny Ross Subaru responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 25, 2022

Prompt service explained in detail what the problem was and was fixed without any time delay More

by WESTPENNROKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Runion
Feb 26, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 25, 2022

Great service and done in a timely manner. All info was provided on work to be done and costs before they started. More

by Chiefspeer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 24, 2022

They did what I asked of them. I got oil change tire rotation and asked to have the battery checked and found out it needed replaced which they did. Good Job. More

by pappytommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Flynn
Feb 24, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 24, 2022

They took my car immediately when I arrived. They did the test and found a problem with the radiator. They gave me my options; checked with my warranty co.; and gave me the necessary phone numbe More

by JPCOUNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Siefers
Feb 24, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 23, 2022

I bought my 2018 Forester new at Kenny Ross, and had a very positive experience. I’ve had it’s maintenance and inspections done there ever since. They always have efficient staff, pleasant surroundings to More

by Anne Elise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Siefers
Feb 24, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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