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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,061 Reviews

2,061 Reviews of Kenny Ross Subaru - Service Center

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June 08, 2022

Service is always on schedule and managers are very polite and courtesy. Know their stuff. I was in for inspection this time but even when I just stop for a car wash everyone is always professional More

by STACKMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter, Rob Piovesan
Jun 08, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

Jun 08, 2022 -

STACKMA responded

You're welcome!

June 07, 2022

Excellent understanding of the problem we were facing with the transmission and experdited execution of the repairing job. More

by PTAMURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
Jun 07, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 07, 2022

Excellent customer service! This dealership treats you like gold- polite, very knowledgeable about their vehicles and problems, honest and prompt. Highly recommend, More

by CJ_OBLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
Jun 07, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 07, 2022

I have to travel to get to this dealership but the people are so nice and helpful I will never go anywhere else More

by EMILYVANHORN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Runion
Jun 08, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 06, 2022

Asked about air conditioning service, declined since it was $200 to check. A moment or two later another employee approached us and gave us suggestions to try to solve the problem. Very helpful. More

by 3WEB88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
Jun 06, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

Jun 06, 2022 -

3WEB88 responded

Your welcome.

June 06, 2022

Service personnel didn't reattach wheelchair properly after tire rotation. Lost one on my way home. More

by CERUSSELL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
Jun 06, 2022 -

Kenny Ross Subaru responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 06, 2022

Convenient location with friendly staff who are always happy to answer questions and make sure you are pleased with work. More

by PBEEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
Jun 06, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 06, 2022

Prompt service. Advised on items that would be needed soon. Clean waiting room. Even washed my car!! More

by MDX694
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
Jun 06, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 06, 2022

The gentleman at the service desk treated everyone with respect, it was really busy and yet he maintained composure. I felt like a customer not just a prior purchase. The waiting area was clean, friendly More

by WRF1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Howard Boughter
Jun 06, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 06, 2022

Dealership is fast, knowledgeable and efficient. Pleasant waiting area stocked with reasonable snacks and beverages. Also dog friendly. Great experience. More

by NAGY175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Runion
Jun 06, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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