Kenny Ross Subaru - Service Center

The dealership goes up and beyond for the customer. They work to obtain the best customer satisfaction. They work to obtain the best customer satisfaction. More

The staff is always top tier and very helpful. Lounge area is clean and wait times arent long at all. Lounge area is clean and wait times arent long at all. More

As always, everyone was professional, curteous, and prompt in taking care of the service that was needed in completing the services I needed done. prompt in taking care of the service that was needed in completing the services I needed done. More

Great staff, they dug in and helped us learn all the subtle tricks to make driving our new Ascent as safe and as easy as possible. Installed the hitch with no troubles, looking forward to adventuring! subtle tricks to make driving our new Ascent as safe and as easy as possible. Installed the hitch with no troubles, looking forward to adventuring! More

Never have any issues with this dealer. Only bought one car but it's lasted well and usually have quick turnaround if I ever have any issues. Only bought one car but it's lasted well and usually have quick turnaround if I ever have any issues. More

They were friendly and provided accurate information in regards to the recalls. My vehicle was ready earlier than they indicated. regards to the recalls. My vehicle was ready earlier than they indicated. More

I was kept informed on the progress and charges. Even with an added action my wait time was less than expected. Even with an added action my wait time was less than expected. More

Pleasant experience and work was done in a timely manner and polite employees to help and polite employees to help More

Outstanding customer service. Very polite and friendly always explaining what’s going to happen next. That makes me feel great! Very polite and friendly always explaining what’s going to happen next. That makes me feel great! More

We purchased a 2019 Subaru Ascent in the summer of 2021 and have had to take it in for service 3 times. This should be disheartening, maybe even aggravating, but it has truly been a pleasure to deal with t and have had to take it in for service 3 times. This should be disheartening, maybe even aggravating, but it has truly been a pleasure to deal with the Service Department. Every issue has been resolved, a comparable loaner car given, and our warranty has 100% covered costs. We honestly couldn’t be more pleased with them. More