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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,874 Reviews

1,874 Reviews of Kenny Ross Subaru - Service Center

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March 19, 2022

easy access to service, easy in and out, waiting area clean and coffee and donut were appraited More

by RANDYJPOTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 19, 2022

Greeted by Steve Runion. I was very impressed with the whole process. From the short video used to check for dents and scratches, to the the service being done in the expecte More

by SCOTTF57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Runion
Mar 21, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 18, 2022

good service but you did not give me a sticker for my next oil change More

by LEEDETAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Flynn, Johnny Blair, Ian Hufford, Michael McMaster, Logan Miller, Rob Piovesan
Mar 18, 2022 -

Kenny Ross Subaru responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 18, 2022

Only place I go for service. Steve Runion and Tom Harrison always go beyond what is required. Great job More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Runion, Tom Harrison
Mar 18, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 17, 2022

Treated professionally. No "push" to have additional work on car. Work done within 30 minutes. Waiting area spacious and clean. Free drinks and snacks. More

by LORANGE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 17, 2022

Came in for my one year checkup, which was actually a bit over one year because of my illness. Steve took very good care of me as usual. I told him about the squeak after the service was done thinking I w More

by DOTP2204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 17, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 16, 2022

Matthew Hall, assistant service manager helped me out. He is a very honest guy. He rectified an error that I caught. The error was made by another employee. Matthew had my Subaru reinspected and clarifie More

by DBCLESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mattew Hall
Mar 16, 2022 -

Kenny Ross Subaru responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 16, 2022

Quick service! Came in for a state inspection my truck got through the shop quickly! More

by JERIMYPERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 16, 2022

This dealership is amazing. The guys in service are always so nice and my mechanic is extremely knowledgeable. I recommend them to everyone. More

by SCARLETTE0282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Mike, Brian, Matt and Jake
Mar 17, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 12, 2022

Very fast service and kind workers. It was nice to wait in the lounge with my one year old. It was clean, donuts and fire on. Made it an enjoyable experience. More

by SRFISHER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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