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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,935 Reviews

1,935 Reviews of Kenny Ross Subaru - Service Center

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May 17, 2022

Service at this location is always spot on. They take care of everything and make sure the wait is comfortable. More

by AGENTJLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 16, 2022

They are always quick and do great work. They explain everything to me and help me to make the right decisions about my car. Their facility is clean and everyone is very friendly! I won’t be More

by ANGIE.MEYERS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 16, 2022

Quick and Fast Oil Change, with no appointment needed. Would highly recommend to anyone looking for service work on their Subaru. More

by JOSH.GUREKOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2022

Great service. Steve treats you right and does a great job in doing the job right More

by JOSEKME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve runnion and Greg norbert
May 17, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 16, 2022

Bryan Hastings was friendly professional and thorough in explaining what was scheduled to be done and then what needed to be done. His energy and work ethic is commendable! More

by ALLERGYQUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
May 17, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 13, 2022

They had me in and out quickly. Went over the report in detail. Very pleased. More

by CPALONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
May 13, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 12, 2022

Have been to the service department twice since our purchase and the experience was exceptional. Better than we expected. Pleasant waiting area, very efficient check and checkout, helpful service perso More

by BB1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Siefers
May 13, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 11, 2022

Service personnel were very nice. The problem, however, was not corrected. Quite frustrating to still have to deal with. More

by EWINNIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Did not get the name of the man I dealt with
May 11, 2022 -

Kenny Ross Subaru responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 11, 2022

As always, the service dept. took care of my car so I can drive with confidence. More

by redfeet1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 10, 2022

I arrived on time for my service appointment. My car was taken early and I went to the waiting room. I was called whenever the service was done. It appears that the necessary tasks were perfor More

by PSUDOUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : While I was there for service, I didn't see any of these employees.
May 10, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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