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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,931 Reviews

1,931 Reviews of Kenny Ross Subaru - Service Center

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July 22, 2022

Easy to schedule an appointment! Good explanation of the work done and what other work is needed. More

by NAOMI.DICKERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick, Tracy Schultz
Jul 22, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 21, 2022

Explanation of problem was bogus. Also did NOT wash car as indicated on invoice. Service rep said that they did not even have the appropriate tool to address the car's issue since it More

by KRIGEREF27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Hastings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Kenny Ross Subaru responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 21, 2022

Everyone friendly, courteous and professional. Service quick and efficient. Always great service. Been coming here for quite a while and always pleased. More

by BXF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Jul 22, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 20, 2022

Everyone was very courteous and professional, the waiting area was clean and the service was completed in a reasonable amount of time just as the rep had estimated. More

by FMCRRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 20, 2022

Friendly Efficient. Love the snacks and the car wash. Thanks for keeping my car in top shape. More

by CMR.WEIG
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Jul 20, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 20, 2022

As a new buyer from Kenny Ross, this was my first time getting my vehicle serviced there. I would not go anywhere else. I felt right at home and was provided exceptional service for my vehicle. The whole More

by CFEALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Jul 20, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 20, 2022

i thought everyone did excellent kind helpful I was really impresswd with service Im Elizabeth husband Charles great job More

by CTPESP9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Jul 20, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

Jul 21, 2022 -

CTPESP9 responded

Great service

July 20, 2022

I did not purchase. . I sold to them.. I am just upset because my loan is not paid off yet and they said it would be paid off instantly More

by MARYLONG0825
Friendliness
Recommend Dealer
Yes
Employees Worked With
No I sold a car
Jul 20, 2022 -

Kenny Ross Subaru responded

Thank you, Mary. We have shared this information with management who will ensure a positive outcome for you. Enjoy the day.

July 19, 2022

Service reps were polite , explained the findings . Clean place to wait . Snacks are always a nice touch . More

by KMRPITTS
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 19, 2022

Easy to schedule appointment. They kept me updated on the status of my car. Ready on time. More

by OPSIT1553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jul 19, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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