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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,932 Reviews

1,932 Reviews of Kenny Ross Subaru - Service Center

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September 10, 2022

People there are courteous and knowledgeable. Work done efficiently in good time. Facility is clean and pleasant. More

by JDEPNER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t recall who I worked with.
Sep 12, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 09, 2022

My scheduled car inspection took 2 hours. Nice waiting room. Good service. Thanks Kenny Ross. More

by rcchaserJim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 09, 2022

Steve took very good care of me and my car. Inspection, oil change, replacing headlights and fixing cranky tires. He even gave me an additional info for extending the life of my car. Thanks! More

by MBLOOM911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 09, 2022

Though I purchased my vehicle from another dealership, Kenny Ross treats me like I bought it from them. More

by POWERBAND1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 09, 2022

Service was great very accommodating to my schedule did an overall review of my car pointed out several things that needed replaced very courteous and thorough I will recommend to my friends and will conti More

by STUDIOPIXS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Schultz
Sep 12, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 08, 2022

This would have been a solid five, but the service department did not wash my car. As I was leaving, I saw other vehicles being washed..If you're going to advertise this as a perk, then follow throug More

by davekania13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Kenny Ross Subaru responded

Thank you, Dave. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 07, 2022

Very good service with a smile ,had issues with tire lugs,worked on 4 second time,courtesy and promptous work very much appreciated. More

by SAM.GUSTO26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 07, 2022

A very prompt, friendly, clean dealership. Everyone from sales to service and parts are very helpful and knowledgeable. More

by BRUCEPATTY14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Schultz
Sep 07, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 07, 2022

Steve is always pleasant and professional. I feel comfortable bringing my Outback in for service. This is my second KR Outback. Love these cars! More

by DINADS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 05, 2022

Thank you so much for the time you took with my Forester, going over it to make sure that it is safe. I now feel safe driving it. More

by JOANANDJOE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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