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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,932 Reviews

1,932 Reviews of Kenny Ross Subaru - Service Center

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September 21, 2022

Staff at service department are the Best. Brian is awesome and I am always treated very nice and always answer my questions More

by POMEGRANATE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 21, 2022

The service guys at the desk erwe great. It was all under warentee and the even brought the paper work to me to sign since I use a cane. More

by JLBUTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick, Tracy Schultz
Sep 22, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 20, 2022

It is easy to schedule on line appointments. They are always on time when I arrive. They are very courteous and transparent with the service my car needs. More

by FOGLE115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 20, 2022

Steve was very helpful, courteous, and friendly and went out of his way to explain what they did and made sure I had all of my questions answered and was completely satisfied. More

by JMSTILLWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 20, 2022

The service provided was excellent. The dealership was great about keeping an open line of communication with me until my vehicle was ready for pickup. More

by QOTSA221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 20, 2022

service department met my expectations and beyond. wish there were more of an inventory of new cars in the lot. More

by Walk1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jakob krydick
September 20, 2022

My appointment was scheduled for 3:30 PM. However, I arrive 45 minutes early. Brian greeted me and said it would be not be a problem. Brian was Professional and personable. More

by RON.DEBELLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
September 19, 2022

Best place to get your car repaired, I drive out of my area to get it fixed. More

by ONIBONIMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them
Sep 19, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 19, 2022

Service staff was polite and wait time was minimal. Steven was knowledgeable and showed me the issue with my vehicle. More

by SPARROWADINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 17, 2022

Very pleasant staff, waiting time was not long. Knowledgeable about the work they do. Very clean place. More

by SUEKEL0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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