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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,932 Reviews

1,932 Reviews of Kenny Ross Subaru - Service Center

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October 06, 2022

I made an appointment for 30k service for my Subaru Legacy. The service representative was knowledgeable and very helpful when I delivered my car. Cost for service was as quoted. My car was ready wi More

by CHUCKSHEEHY
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 06, 2022

The service is efficient, I was in and out in 30 minutes. The staff is friendly and helpful. More

by TAPPYSITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Kenny Ross does a great job of caring for their customers. I feel respected by all who work for Kenny Ross Subaru. Thank you! More

by YUCSHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 05, 2022

I was received immediately, and they knew exactly why I was there. For what I have done my way time is very short. My car was run through the car wash not me asking, which I appreciated. More

by geo27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 05, 2022

Great service, very polite and friendly staff, and explains any issue in great detail. A+ More

by VUCH05129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 05, 2022

They are very kind and great service. They go out of their way to please your needs. The service area is so clean and everyone is very polite. More

by LENANG5760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 05, 2022

Always friendly and speedy service. The only issue I still have though is that I went in because my TPMS light was on and they found nothing wrong but it came back on and is staying on More

by ChrissyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 05, 2022

From getting my appointment scheduled in a timely manner to fast friendly service my questions were answered and I felt like my concerns were addressed during my visit. I would recommend this service cente More

by KATHIE_LYNN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 04, 2022

I’ve been very satisfied with every visit to Kenny Ross . And, your service department is so kind and courteous. My questions are politely answered and, I do appreciate the car wash. Thank You More

by HANKSEPP12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Oct 04, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 02, 2022

We were extremely disappointed with the way our situation was initially handled at the service department level. No managers available on the weekend so we were given a customer advocacy number to call. We a More

by L299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listing specific names
Oct 03, 2022 -

Kenny Ross Subaru responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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