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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,932 Reviews
Call Service Center (877) 968-7370

1,932 Reviews of Kenny Ross Subaru - Service Center

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October 12, 2022

Great service and explained all service performed. Online apt made it easy. I drive 40 miles to go to this Subaru dealership. More

by VCARACCIOLOJR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase
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Oct 12, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 12, 2022

The day that I was there, the staff was overwhelmed with customers. The wait time was too long. More

by SNV177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2022 -

Kenny Ross Subaru responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 12, 2022

My service rep was fantastic. He always has a smile, explains everything, and was polite. The service guys were very quick, very short wait. I’ll be back More

by ANDOMATIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
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Oct 12, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 11, 2022

The service performed on my outback was exceptional. You provided a loaner vehicle and replaced my transmission in record time. All service personal were courteous and extremely professional. More

by LIEDERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Report | Print
Oct 11, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 10, 2022

Service was fast and the waiting area was clean and fully stocked. Customer service top notch! More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick, Tracy Schultz
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Oct 10, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 08, 2022

They took the time to go over all the options on the car and very good at it More

by CHUCK-HOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 08, 2022

Express service for oil change and tire rotation. Service was quick and service representative was pleasant and friendly. I was in and out in under an hour More

by GROGANTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Report | Print
Oct 10, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 07, 2022

Everything was good, Steve Runion and Johnny Blair are a great team. I highly recommend them both. More

by BIGJ1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Blair
Report | Print
Oct 07, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 06, 2022

Always have been treated with respect. All of the work has been completed in a timely manner. All of my concerns have been addressed. Great service department. More

by DFROLLINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 06, 2022

Customer service at Kenny Ross is always top notch. I appreciate that they get you in and out in the timeframes promised! More

by LISGREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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