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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,932 Reviews

1,932 Reviews of Kenny Ross Subaru - Service Center

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November 24, 2022

Key would not come out of ignition. Was easy to get appointment. Needed to replace shift lock system and park position switch. Subaru covered the repair. Employees at Kenny Ross wer More

by EWGAGORIK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 24, 2022

Would recommend this place to anyone! Everyone was very nice and was willing to help More

by T.FLOWERS.3257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 24, 2022

Great service this trip very knowledgeable associates. Great job with getting my car in and out. More

by RSTELL5313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 23, 2022

Everyone was very nice and helpful. I didn't have to wait long, everything was explained, and I will absolutely always return for their assistance. More

by ETROXELL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 23, 2022

Pleasant staff and very helpful. Not the dealerships fault parts are not currently available for the repair More

by MGRUVER1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 23, 2022

Very easy to deal with. The staff was very helpful and kept me informed of what was going on with my vehicle. More

by TVINKLER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 20, 2022

Superb service ! !! I called late in the day needing to get my Outback serviced for a business trip the next day and they graciously accommodated me. Thank you for you More

by ESTUBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 18, 2022

I have never had to wait on parts for my vehicle to be repaired in the past, I was quoted at least 3 weeks for an intake gasket. Luckily I had my vehicle bake in 2 and a half weeks. More

by LZELENSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Kenny Ross Subaru responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com. We hope to hear back from you soon.

November 18, 2022

Brought vehicle in for inspection and to have battery checked out. Mr. Runion took care of inspection and replaced bad battery and corroded + battery post terminal clamp at no change. The time to inspe More

by KSPCAP373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 17, 2022

At previous service 5000 miles ago was told that tires were 3 on front and 4 on back amazing that this didn't change. Makes me wonder how well they checked More

by RANDYJPOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Kenny Ross Subaru responded

Thank you, Randy. Your feedback has been provided to the team and they will be following up with you directly to help you.

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