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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,932 Reviews

1,932 Reviews of Kenny Ross Subaru - Service Center

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November 30, 2022

Excellent service. Waiting room is comfortable and welcoming while the customer waits for their car. Reasonably priced-thorough inspection of car is completed. More

by FRANKWALL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Harrison outstanding
Nov 30, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 30, 2022

Great people great surroundings great, speedy service. . My only, very minor, complaint is that on the one morning I didn't have coffee before leaving home they were out of coffee! Donuts made up for that More

by MGREGSCHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick, Tracy Schultz
Nov 30, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 29, 2022

Everything was great. Service was quick and efficient. Car was fresh and clean! Thank you More

by DULAK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 29, 2022

As always kenny ross subaru service department exceeds all expectations and make sure i am totally satisfied More

by FREDMATWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick, Tracy Schultz
Nov 29, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 29, 2022

They did a very good job with changing the oil and rotating the tires. It’s all good😊 More

by DEENICE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 29, 2022

Friendly fast and great service. Everyone was great and very helpful and kind. Would recommend to anyone! More

by STACYONDISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 25, 2022

It is a nice place to got work done but day I when it was very busy need more people in service department and to move cars car wash poor other wies good More

by EDROGAN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com. We hope to hear back from you soon.

Nov 27, 2022 -

EDROGAN61 responded

Edward rogan edrogan61@yahoo.com

November 25, 2022

Excellent customer service. Service center leaps and bounds in professionalism, care and communication over South Hills Subaru. Worth the extra drive. More

by TURNBULL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Nov 25, 2022 -

Kenny Ross Subaru responded

Great to see you back again!

November 25, 2022

My experience was pleasant and comfortable and the service was performed quickly within the timeframe indicated by the service advisor. More

by GUINTOBRODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 25, 2022

Nice waiting area. Quick service and I appreciate the extras they automatically provide, such as topping off fluids and washing the car. More

by KJSARGE919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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