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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,933 Reviews

1,933 Reviews of Kenny Ross Subaru - Service Center

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December 06, 2022

Bryan Hastings was so helpful to me during my recent car inspection. He called my auto agent because I could not locate my auto insurance card. And printed off a copy for me Yes I was so pleased with his h More

by MARYIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Kenny Ross Subaru responded

Awesome endorsement, Mary! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 04, 2022

I'm always treated with respect and courteous. Our work is always done very timely and the waiting area is very comfortable. More

by DME97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 03, 2022

Always professional, car comes back clean. Promised time is perfect. Tom Harrison is who I choose to do my repairs. He is amazing! Mike is my service writer of choice. More

by KISSFAN1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 03, 2022

Service personnel were courteous, knowledgeable, and respectful. Kept us updated on status of vehicle, explained everything in detail. More

by Marianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Kenny Ross Subaru responded

Great to see you back again!

December 02, 2022

Bryan is always courteous, professional and attentive to my service needs. I enjoy working with him as my primary contact for service. More

by Ron
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 02, 2022

I always receive excellent service at Kenny Ross Subaru. Agents are polite, waiting area is clean and pleasant. Highly recommend for any vehicle service needs. More

by KATHYW57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Kenny Ross Subaru responded

Great to see you back again! Have a great weekend.

December 02, 2022

Service coordinator, Brian, kept us up-to-date with what was going on, and costs. Very courteous. Very nice waiting area and it was easy to schedule an appointment. More

by SVTANZER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 02, 2022

The service department staff was polite, helpful, knowledgeable and friendly. They also have the nicest waiting area around. More

by THEEXCHANGEPOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 02, 2022

Honest! . That's what Jesse Willets, Adam Martin, David Debruyn and Mike Siefers gave me throughout my purchase of a Certified Used Forester. I live in Pittsb More

by SCROPPER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Willets, David Debruyn, Adam Martin
Dec 05, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 01, 2022

I have experienced the best service at this dealership. The Service Dept are knowledgeable and thorough with my needs. I would recommend Steven and Bryan at Kenny Ross Subaru to everyone! More

by Rite2Kerbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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