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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,935 Reviews

1,935 Reviews of Kenny Ross Subaru - Service Center

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December 30, 2022

Excellent service department, clear communicators, pride in work, exceptional waiting area, backup there work, even get a free car wash, customer for life. More

by DRIDINGER2841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Jan 02, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 29, 2022

Attention to detail is perfect! Service was fast and I was notified via phone and text with photos, videos about my car's service. The car was washed and I didn't have to ask! More

by SOCCERMOM451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 29, 2022

Went in to have my Starlink remote start fixed. They could not solve the problem and referred me back to Starlink. Starlink told me the dealership could do something to fix the problem. Doesn't s More

by StanLS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 29, 2022

Quick, reliable and friendly service. I recommend service at this dealership. Definitely where I go each and every time. More

by ChrissyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Kenny Ross Subaru responded

We appreciate your continued and ongoing support, Chrissy!

December 28, 2022

Friendly staff, clean and modern waiting room with lots of amenities. Fast service and offered a car wash which I declined in the end. More

by PAULCHOGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 27, 2022

Excellent service! !! I know that I get quality service when SEAN HUDSON is the technician for my suburb. He is highly skilled and extremely competent. Thank you !!! More

by MCMAKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SEAN HUDSON, Jakob Krydick, Tracy Schultz
Dec 28, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 27, 2022

Service was fast. Service girl wasn’t very friendly and seemed to not want to be there. Returned for my vehicle and she was on her phone texting (not talking on the ph More

by Joshl713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was never told her name
Dec 27, 2022 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com. We hope to hear back from you soon.

December 27, 2022

Johnny, Newton, and Steve made the trip enjoyable. The service was quick, they offered to wash the car, and fixed an issue I had with the app! More

by MIPPYTOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 23, 2022

very good service never have a problem with any service that I have done there More

by PATKARNISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 23, 2022

I have purchased dozens of new cars over the years. This was my best car buying experience ever. Vinnie Jendeski made this process quick and enjoyable. He was polite, friendly, knowledgeable and very r More

by TONY@LAUTHORITIES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinnie Jendeski
Dec 23, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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