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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,935 Reviews
Call Service Center (877) 968-7370

1,935 Reviews of Kenny Ross Subaru - Service Center

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January 04, 2023

Always friendly and attentive to your needs. Great place to take my car for service More

by AMKOCHUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 04, 2023

I had headlights replaced but on low beam they don’t appear to be aimed correctly. Otherwise good interface with Tracy Schultz. More

by EPSHIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Schultz
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Jan 04, 2023 -

Kenny Ross Subaru responded

Thank you for your feedback. Please return to the dealership so our team can perfect your preferred headlight orientation.

January 03, 2023

They are very efficient and on time. I am trying to make 15 words. Amen More

by DEENICE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know my husband took my car
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Jan 03, 2023 -

Kenny Ross Subaru responded

Great to see you back again so soon!

January 03, 2023

Took forever. I don’t want to write any more. Take what the customer writes. More

by IMBOGUS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 02, 2023

Kenny Ross did an excellent job of serving my Forester. I was able to get an appointment the next day, at a time of my choosing and they installed the equipment quickly and right on the promised time. More

by MJD94540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Piovesan
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Jan 02, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 01, 2023

We are in our 3rd & 4th subarus from Kenny Ross. They have always been very accommodating. Service is top notch. Great dealership. More

by TS731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

December 31, 2022

Took a long time for an inspection. 7:00 am appointment and not ready until 1:30. Also said they topped off fluids and the next day the low washer fluid light came on. More

by RCOLEMAN2173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Siefers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jan 02, 2023 -

RCOLEMAN2173 responded

Ray Coleman, 724-864-5316.

December 31, 2022

All was well Mike is a great service advisor This is my second Subaru at Kenny Ross Ray More

by RAYCANCROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 31, 2022

We have been bringing our 3 Subaru cars to Kenny Ross Subaru for services for several years. Great car maintenance services: convenient, no hassle, good quality and quick. Thank you. More

by YIXINGSUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2022

Very nice. Great care.I would recommend Kenny Ross Subaru. The service team is very nice and friendly. More

by NEWCOTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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