Kenny Ross Subaru - Service Center

Two and a half hours is not express, I just needed a plug in my tire. in my tire. More

I really liked that there was a play room for kids and that you guys offered drinks! that you guys offered drinks! More

Everyone was very busy but still attentive to customers which was very much appreciated. Waiting area was clean and comfortable. which was very much appreciated. Waiting area was clean and comfortable. More

It took over 3 hours for express service for an oil change and tire rotation. That was just too long in my opinion. The center was busy, but I just wish someone would have told me or informed me at so change and tire rotation. That was just too long in my opinion. The center was busy, but I just wish someone would have told me or informed me at some point of the extremely long wait time when I came down. I could have made arrangements to be picked up instead of sitting at the service center for over 3 hours. I am sure there are good reasons for what happened, but I left this visit disappointed. Thank you More

Bryan was kind and knowledgeable and explained all that was needed for my Subaru. He worked hard to access a tire and to make sure it was covered under my insurance e. was needed for my Subaru. He worked hard to access a tire and to make sure it was covered under my insurance e. More

Very friendly service department— knowledgeable staff. Area pleasant when eating for work on the vehicle Area pleasant when eating for work on the vehicle More

Always fantastic service up at Kenny Ross. They were pretty busy, but was in and out for my State Inspection and Emissions in about an hour. They were pretty busy, but was in and out for my State Inspection and Emissions in about an hour. More

Service was fast and friendly. Reminders, by text and email, were timely and not pushy. Waiting area was clean, comfortable, and well stocked with snacks and drinks. Reminders, by text and email, were timely and not pushy. Waiting area was clean, comfortable, and well stocked with snacks and drinks. More

Service was very good and Bryan is always prompt and friendly when I visit the service department. friendly when I visit the service department. More

Everyone was really nice and helpful and I really appreciated the goodwill comp. The waiting area is so pleasant! appreciated the goodwill comp. The waiting area is so pleasant! More