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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,831 Reviews

1,831 Reviews of Kenny Ross Subaru - Service Center

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December 05, 2024

Dealership was great. However, about a week before we got the car inspected we received an ad from Kenny Ross Ford offering oil, filter and tire rotation for $80. I late More

by NEWKDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 04, 2024

Always a pleasant experience. Efficient and on time. Comfortable waiting area. Good staff. Work completed well. More

by JSANDOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 04, 2024

Excellent service from beginning to end. Precise attention to detail and attentive, personal interaction. Complete details of actual service received at checkout. More

by KJEMCCUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 04, 2024

Diagnosed and corrected the problem with my daughters 2017 Impreza quickly and efficiently and for a reasonable price. More

by JBALAVAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 04, 2024

Brian is great at answering all my question in regards to what is needed currently and what will need serviced in the future. They also provided a loaner vehicle which is very much appreciated. More

by OTG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Dec 06, 2024 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 01, 2024

Mike in Service did a great job of answering questions I had about my leather seats and a safety feature. The waiting area was clean and had a nice selection of snacks. Jeff in Sales talked to me about the More

by SUSAN_MARTIN_15644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 01, 2024

They were absolutely amazing. They got me in the same day and gave me a loaner. I got my car back the next day and it's working better than before. I am so grateful for them! I tr More

by PETRIEKALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 30, 2024

I was very pleased with the service I received and the ability to use a loaner while the inspection was done. More

by KOVACHLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Steven was very helpful in getting my car serviced. I was able to get the work done and in a reasonable amount of time. Received a call later that they wanted to buy my car but I declined. Still have w More

by jslawson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

It’s was great everyone is really nice they got me in and out and explained everything along the way More

by ROLLINS.CHANALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
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