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Kenny Ross Subaru

North Huntingdon, PA

Overview
Employees
Reviews
Vehicles
4.7
3,114 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,114 reviews

May 18, 2024

Bryan was very helpful especially helping to update my insurance & registration. very kind. I do think my yakohama tires were expensive. I saw I could have saved at least $150 on different tires . Three y More

by LUKEYISHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 18, 2024

The staff was very nice and accurate on all subjects pertaining to my recent visit More

by PANDWCASHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2024

One item not yet completed. It is too early to evaluate the full service and sales experience More

by DANNYPARKER126
Service Time
Recommend Dealer
No
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Kenny Ross Subaru responded

Danny. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 16, 2024

The service was done much faster than I had anticipated. I was surprised to get a notification on my phone, about 30 seconds before Sherry came to tell me that the car was ready. It was a notification from More

by DAVIDRAYRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan
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May 16, 2024 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 16, 2024

Everyone is very accommodating and helpful so as to make sure everything is taken care of. More

by CMDOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Cavlovich
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May 16, 2024 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2024

Received coupon for discount on what I just had done and paid for 7 days before More

by PABELLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 15, 2024

At this time I am very satisfied with the Kenny Ross Subaru Dealership. I hope it continues More

by LLRUPNIK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Cavlovich
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May 15, 2024 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 15, 2024

Employees are friendly but a simple oil change should not take over an hour and cost $100! Ridiculous! More

by GEORGIAREDDING459
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Runion
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Kenny Ross Subaru responded

Thank you for bringing this to our attention, Georgia. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 15, 2024

Efficient, reasonable service. Recommend Kenny Ross. Michael Siefers is always great to have as an advisor More

by SHELLNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 14, 2024

Sherry Hanan, a personable and attentive service advisor, alongside technician Sebastien White, ensured a smooth oil change for my Crosstrek. From the moment I arrived at the Express Lane, I was warmly greet More

by COHENLM2003
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastien White, Sherry Hanan, Tracy Schultz
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May 15, 2024 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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