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Kenny Ross Subaru

North Huntingdon, PA

Overview
Employees
Reviews
Vehicles
4.7
3,116 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,116 reviews

August 24, 2024

purchased from KR my 11 year old crosstrek which has been a bit on the costly side, well exceeding average monthly operating costs, in spite of extended warranty; however, the service department has been att More

by ESBB2B4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2024

Very helpful and wonderful place to be The workers are very Wonderful to be around More

by EVALEIGHTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 21, 2024

Arrival at the dealership was satisfactory and expedient. With special request for tire pressure and wear. More

by VOLARE122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan
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Aug 21, 2024 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 21, 2024

My service visit was smooth and quick. Was able to have a delicious cup of coffee (or 2!!) while I waited. Need to switch out the two chairs by the service desk door with 2 others... You More

by LAURAMAE718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 19, 2024

As always, Mike was pleasant, helpful, and kind. Genuinely always a pleasure to encounter him when I arrive. I know things will be taken care of. More

by Justin Los
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2024

Sold a Lemon 4 months ago. Kia 2017 leaking oil internally. I was disrespected, degraded, and laughed at. I'm forced to drive and make payments on a vehicle that motor will sei More

by K.FAUST43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Howard Boughter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Petrovich, Tracy Schultz
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Aug 21, 2024 -

Kenny Ross Subaru responded

"K.FAUST43" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 18, 2024

There was an issue with my car, it was under. warrenty. called that mornings and was scheduled for that afternoon. I was in and out fast. Everyone was nice.... More

by TCW112856
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 18, 2024

Every time I take my car in for an inspection it cost me at least $600.00. That is not going to happen again. Next time I will request my car be returned and I will find a mechanic that charges a reasonable More

by TAH0026
Recommend Dealer
No
Employees Worked With
Bryan Hastings
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Kenny Ross Subaru responded

"TAH0026" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 18, 2024

Nice people, great waiting room. Brakes still making so so I guess I’ll try again to get me issue fixed More

by GUNHUNTER369
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan
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Aug 21, 2024 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

August 18, 2024

Very clean inside, friendly and knowledgeable staff. Their shop rate is a bit pricey though. More

by COLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake konkus, Sherry Hanan
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Aug 21, 2024 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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