Kenny Ross Subaru

Customer Service truly valued at Kenny Ross Subaru. It all started with a phone call - to every Subaru dealer in a 6 county area of Southwestern PA (this does not include the dealer in West Virginia!). It all started with a phone call - to every Subaru dealer in a 6 county area of Southwestern PA (this does not include the dealer in West Virginia!). I called because I wanted to talk to someone about Subaru's. Several years ago I did stop at a local dealer and I felt captive, I felt they would not let me leave before buying a car. I did NOT want to repeat that experience. Ray Mesko, of Kenny Ross Subaru promptly called me back and was willing to talk with me. He answered not only all my questions, but also shared in-depth information about Subaru - this took numerous phone calls because the questions kept coming - but so did the answers. Bottom line I ordered a 2015 Subaru Legacy Limited, from Kenny Ross (1.25 hr. from my home!) and never took a test drive. I had that much confidence and trust in Ray. I love this car - smooth ride, great gas mileage and it goes in the snow. Not to mention it turns heads. Can't say enough about Ray and Kenny Ross Subaru. More

Excellent Customer Service The salesperson was very thorough and knowledgeable. He spent time with me showing and explaining the options and finding the exact vehicle that I wan The salesperson was very thorough and knowledgeable. He spent time with me showing and explaining the options and finding the exact vehicle that I wanted. More

Great experience with knowledgeable group My wife and I had been doing homework on getting a new Subaru Impreza 5 Door. We decided on Kenny Ross. I was taken care of by Jim who helped us ever My wife and I had been doing homework on getting a new Subaru Impreza 5 Door. We decided on Kenny Ross. I was taken care of by Jim who helped us every step of the way on buying our new car. He understood what we needed in order to get the car we needed and he made it happen and we are more them appreciative. After we got set up we had Jason help us with Financing. Here is a man who loves his job and loves to help people. He was honest and fair and he solidified us the rate we needed to take our car off the lot with the additional coverage that was best for situation. I am told Subaru's last a while, but when the time comes for another car we will be going back here! ~CM and LM More

Very nice experience It has been 11 yrs since I purchased a vehicle so I spent a lot of time looking online for the right car for the right price. When I got to the lot, N It has been 11 yrs since I purchased a vehicle so I spent a lot of time looking online for the right car for the right price. When I got to the lot, Nick came right over and helped me locate the car I was looking for. After taking it and another car for a teat drive. I knew that I wanted the car I came for Nick didn't try to push me towards a more expensive car. He was able to get me a fair interest rate since my credit is not the best. He explained everything in a way that was easy to understand. No hidden fees for the cost of the car. Working with Vikki, the finance lady, was even an enjoyable experience, unlike other dealerships I have worked with. Took about 2.5 hrs from start to finish, which is good in my opinion for buying a car I would recommend any of my friends to Kenny Ross. They have a great selection of reasonable priced used cars and the staff was very nice to work with. More

pretty good Other than some colorful language heard around the offices, in front of my small children, our car buying experience was pretty painless. I would reco Other than some colorful language heard around the offices, in front of my small children, our car buying experience was pretty painless. I would recommend kenny ross. More

no hassle deal Paul S. Was very upfront in the whole transaction..from trading my car in to purchasing the Ford mustang. We definitely will return to Kenny Ross.. Paul S. Was very upfront in the whole transaction..from trading my car in to purchasing the Ford mustang. We definitely will return to Kenny Ross.. More

Better Call Paul! We're happy we made the choice to come visit Kenny Ross and were lucky enough to work with Paul Sarp throughout the process. Paul had us laughing from We're happy we made the choice to come visit Kenny Ross and were lucky enough to work with Paul Sarp throughout the process. Paul had us laughing from the time we walked through the door until we left with our new Crosstrek. We got a great deal on our car that was lower than competitor prices. Paul was very low pressure, honest, and patient with us as we took the time to make a decision. He even followed up with us a few days later to make sure everything was ok. Once we made the decision to buy Jay Sanderson did a great job walking us through all if the features and answer any questions we had about our new car. Jay was very friendly and helpful and even stayed late to make sure we had everything squared away. Will definitely tell anyone who is looking for an easy, hassle free car buying experience they better call Paul! More

Dream come true If like to start off saying I got the deal of my life I got the car I wanted service I needed everything all in one package they really mad me feel at If like to start off saying I got the deal of my life I got the car I wanted service I needed everything all in one package they really mad me feel at home all we had to do was crunch some numbers and I feel like I came out on top I've felt with other dealers in the past and this was by far the best experience the people were nice the service was great an I was in and out in no time all thanks to nick and everyone over at Kenny Ross thank you More

rite on Purchased 2 vhes here mgmt staff along w sales and finance.couldnt be better.tim, heather, joe jason chelsey. Best of work. Enjoy new buidingThank you Purchased 2 vhes here mgmt staff along w sales and finance.couldnt be better.tim, heather, joe jason chelsey. Best of work. Enjoy new buidingThank you..joe a and shelly More

Satisfied. Worked with Paul Sarp most of the day. He was very pleasant and attentive answering (or getting answers) to my many questions. I also worked with Sh Worked with Paul Sarp most of the day. He was very pleasant and attentive answering (or getting answers) to my many questions. I also worked with Shelby in the finance dept and she was very good at explaining and simplifying all the transactions as well as answering my many questions. Overall, I got the car that I went to Kenny Ross Subaru to buy---would I have like a few more dollars knocked off and a few more dollars given for my trade-in, of course, but think that is typical in any vehicle purchase. More